Outlook 2010 CAN'T Connect to 2 Different Exchange Servers running Exchange 2010?!?!?!?!?!?!

  • Thread starter BryceUSR
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BryceUSR



So I own a few different companies and have a bunch of exchange email accounts running on different servers. All my servers are running Exchange 2010. My computers are all running Windows 7 and Office 2010. I upgraded from Office 2007 to Office 2010 because everywhere I looked online (<joke> so I didn't waste my money </joke>) made it seem so simple to add multiple exchange accounts and then have all of them display in one profile to easily access all your mail, contacts, calendars, tasks, etc in one place.

So here's the deal: I can add multiple Exchange accounts from 1 server without a problem. I can also add Gmail, Yahoo, Hotmail accounts as well without a problem (all of which can be done just as easily with 2007). All of these accounts show up just like all the screen shots and tutorials online when you search for multiple email accounts in Outlook 2010. The problem is that I when I go through and add an exchange account from a different server than my first exchange account/server, it shows up in File>Info>Account Information as being added and configured/connecting/etc; but the mailbox, calendar, contacts, tasks, etc do NOT show up for my 2nd Exchange server account. If I make my 2nd Exchange account/server the default, then it messes up the data file for my original exchange account on my 1st Excahnge account/server.

There is NOTHING anywhere online for this. I have looked at over 50 tutorials, forums, etc in the last 2 days with NOT success whatsoever.

Any ideas on this? Am I the only one who needs to sync multiple email exchange accounts from more than one server??? Isn't this what Microsoft marketed as being "one of the best new features of Outlook 2010"??? (along with the "cool ribbons")...

Now it looks like I've wasted a few hundred bucks and the last 2 days, just to downgrade back to Office 2007.
 
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BryceUSR



All right, so I figured it out all on my own. I GOT IT TO WORK!!!! It is actually possible to sync multiple Exchange Accounts on the same server, or multiple servers. But apparently it is NOT possible to sync with multiple Exchange Accounts with the SAME NAME IN YOUR Exchange Profile (set up by the admin on the Exchange Server WHEN IT WAS CREATED). Here is what the problem was:

For ease of following this for anyone else who may have this problem, here is the way my accounts were before (obviously not with my real information):

Exchange Server #1:
Domain: mail.ExchangeServer1.com
Exchange Profile Name: John H Doe
Email John@ExchangeServer1.com
Exchange Server #2:
Domain: mail.ExchangeServer2.com
Exchange Profile Name: John H Doe
Email: John@ExchangeServer2.com

It was getting messed up because Outlook 2010 apparently tracks the Exchange Email Account by the "hard coded" account name in the User Profile (which is set up by the admin, in this case me, AT THE TIME the Exchange User/Mailbox is set up. Despite changing every possible field that has your name in it, you CAN NOT change this once it is created on the Exchange Server, believe me, I tried everything.

So I picked the smaller of my two email accounts (in this case it was john@ExchangeServer2.com), and backed up EVERYTHING locally on my machine (I just created folders to drag the emails into, then exported all the calendar, contacts, tasks, etc). Then I logged on to Exchange Server #2 and DELETED that Exchange Account (Start>Microsoft Exchange Server 2010>Exchange Management Console) AND the USER account (Start>Administrative Tools>Server Manager). Depending on your settings, you may not find the User Account after you delete it from the Exchange Server, so if you don"t see it in the Server Manager after, don"t worry about it.

After I deleted the Exchange Account/User Account, I went back to my Exchange Management Console and &ldquo;re-created&rdquo; my Exchange Account again with the following settings (notice it is identical to the one above except I just have my first initial and no middle initial):

Exchange Server #2:
Domain: mail.ExchangeServer2.com
Profile Name: J Doe
Email: John@ExchangeServer2.com

Once it was set up on my Exchange Server, I then changed my name right back to John Doe (because J Doe is hardcoded just as a &ldquo;internal reference by Microsoft&rdquo;).

I went back to my computer, deleted my existing &ldquo;Mail Profile&rdquo; (Start>Control Panel>Mail>Show Profiles>Remove). Once I had a clean slate, I created a &ldquo;New Profile&rdquo; and added all my mailboxes in there.

I started Outlook on my local computer, logged on, and all my emails, contacts, tasks, calendar, etc pulled down from Exchange Server #1. I then &ldquo;imported&rdquo; all my contacts, calendar and tasks from my CSV files on my local computer for my &ldquo;new&rdquo;/Exchange Server #2 email account. I just dragged the emails back into the folders in my email and they all synced back to my Exchange Server #2. So everything is back the way it was before &ldquo;exactly&rdquo;.

It now displays, syncs, and sends/receives with my Exchange Server #1 (all my various email accounts added), my Exchange Server #2 (all my various email accounts added), my Gmail, my Yahoo Mail and my Hotmail.

You may want to change your &ldquo;display name&rdquo; on the Exchange Server, and all that stuff in your profile, so it has all the information you actually want to show at this point. It can even be IDENTICAL to your previous settings and not mess it up because the hard coded &ldquo;profile name&rdquo; can"t be changed.
 
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