At our company receptionists make use of group schedules in Outlook 2003. They use them to keep track of the whereabouts of employees. These receptionists at least have review permission to the calendar of all the other users. The problem is that since we upgraded from Outlook 2003 SP2 to SP3 the content of calendar items of some users won' t become visible. (roughly 1 out of every 40 users will not be displayed correctly) Just to be clear on this the freebusy data is displayed (there are no bars with diagonal stripes) but the bars of these users just show in purple and lilac and remain that way while all other users get their bars filled in with the text of the subjects of the appointments and all the individual appointments show.
The problem is not authorization related. I checked and double checked this.
I tried things like removing and adding the delegates. (Just to be sure) . I tried starting Outlook with switched like /freebusy /schedplus on the mailboxes of the users with the problem. No luck so far.
For testing purposes I installed older versions than 2003 SP3, like SP0 and SP2, and the problem didn"t show up with these clients.
The problem also occurs in Outlook 2007. We use Exchange 2003 SP2.
Does anyone know if this is a known issue or how this can be resolved for Outlook SP3?