Outlook 2010 Crashes from the Global Address List

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Roman Raykhlin

I am using Outlook 2010 32 bit with an Exchange account on Win 7. When I go to send a new e-mail and click on the " To" button, and then select the " Contacts (Mobile)" Address Book, my outlook crashes. Here is the info in the event log.

Faulting application name: OUTLOOK.EXE, version: 14.0.4760.1000, time stamp: 0x4ba8fefd
Faulting module name: omsxp32.dll, version: 14.0.4750.1000, time stamp: 0x4b8baaa1
Exception code: 0xc0000005
Fault offset: 0x00012944
Faulting process id: 0xb94
Faulting application start time: 0x01cb9aca13a17da9
Faulting application path: C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
Faulting module path: c:\progra~1\micros~2\office14\omsxp32.dll
Report Id: 6add5c09-06e8-11e0-95a7-000c29a5fc94

Roman
 
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Sally Tang

Hi,

I suggest trying the suggestions in this KB article to troubleshoot the issue.
Outlook 2007: Troubleshooting Outlook Crashes
http://support.microsoft.com/kb/2000071
Note: The steps in Outlook 2010 are similar. If you need any help, please let me know.

Sally Tang
 
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