Outlook 2002 Can Not Send Or Receive E-mails

Status
Not open for further replies.

kevsim

Member
I am running Outlook 2002 and have the following problem.
There are 4 messages in the Outbox, I press send/receive and the messages stay there, I checked the Sentbox and they are not there. I tried this several times.

A friend who one of the e-mail’s was addressed to said he received the e-mail about 10 times, I again checked the Outbox and the message is still there, checked the Sentbox and the message is not there.

I can not receive e-mails either.

When I try to delete the messages in the Outbox or any other messages in other folders. I receive a message “The messaging interface has returned an unknown error, if the problem persists restart Outlook”.

I have run SCANPST, uninstalled Outlook and reinstalled Outlook but still have the same problems.

I would appreciate some advise.
kevsim
 
What type of email account do you have configured?

Do you get any error messages when you check for new mail?

Are you using an antivirus scanner on outgoing email?

Have you set outlook offline? (file menu, if Outlook 2002 doesn't have an offline option, disconnect from the network) wait 5 min or so and delete the stuck messages.
 
catherized

Thank you for the prompt reply.

First I will answer your questions.

My account is a POP account which I have been using for many years.

When checking for new mail I receive an error server has timed out.

I am using AVG for e-mail both ways, but had disabled when looking for this fault.

I have tried off line but it did not work.

What I did and it worked, was create a new profile, everything worked OK.

When attempting to import my .PST file the same problem occurred.

At this time I am still playing around with the .PST import.

One thing I noticed was in the old profile all my Contacts were and still are there.

When I import the PST file to the New Profile, my Contacts are blank.

Are contacts part of the PST file and if so, why would they be blank?

kevsim
 
Contacts are stored in the contacts folder - if the Address book is blank, that can be fixed, but the Contacts should be in the Contacts folder after the import.

if they did not import, and since the pst seemed to be ok in outlook, save for the sent message problem, open it using File, Open, Outlook Data file. Look for the old contacts folder and drag the contact to the new contacts folder. You can click in the contacts, press Ctrl+A to select all then drag or use the move to command to move the contacts.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
S Outlook 2002- "Send" button has disappeared. Help please. Using Outlook 1
L Outlook 2002: HTML Emails Will Not Print: Please Help Using Outlook 0
S Transferring POP emails from Outlook 2002 to Outlook.com email in Outlook 2013 Using Outlook.com accounts in Outlook 8
D Syncing Outlook 2002 with iPad 128 KB Using Outlook 1
L Outlook 2002-2013 upgrade Using Outlook 3
A moving outlook 2002 from xp to win 7 or 8 Using Outlook 2
D Outlook contacts no in address book - 2002 pst file convert to 2007 pst file? Using Outlook 0
P Outlook 2002 - How to upgrade to 2003 and convert PST from ANSI to Unicode? Using Outlook 7
P How can I view a german email in outlook 2002? Outlook VBA and Custom Forms 1
D I need to know everything about Outlook 2002/XP Forms ! Outlook VBA and Custom Forms 1
A Outlook can't remember outlook.com, Exchange password. Using Outlook 0
S Related messages show in main Outlook window vice new Advanced Find windows Using Outlook 1
H Force Outlook 2019 with GMail 2-Step to Require Login? Using Outlook 0
G Retaining Tabs in outlook body Using Outlook 2
V Setting up Outlook 2021 on new computer Using Outlook 2
G Add Map It button to Custom Contacts Form in Outlook Outlook VBA and Custom Forms 1
X Custom icon (not from Office 365) for a macro in Outlook Outlook VBA and Custom Forms 1
Victor_50 Problem - Google Workspace will stop "unsafe" access to Outlook end 2024 Using Outlook 3
C New pc, new outlook, is it possible to import auto-complete emailaddress Using Outlook 4
T Outlook 365 won't take new working password Using Outlook 0
S Create Outlook Task from Template and append Body with Email Body Outlook VBA and Custom Forms 4
P Can't add custom field to custom Outlook form, it always adds to the Folder instead Outlook VBA and Custom Forms 2
B Sync Outlook Public Folders to Contacts Using Outlook 2
D Delete Outlook emails from MS server Using Outlook 12
B Outlook tasks and PDF Using Outlook 4
D Outlook 2019 is no longer asking for password ... Using Outlook 5
Kika Melo How to mark as Junk any message not from Contacts (in Outlook.com) Using Outlook 3
L Outlook attachments from OneDrive as links Using Outlook 0
G Outlook 365 My iCloud Outlook doesn’t work after reinstalling Microsoft365 on Windows 10 PC – now I get error message on contacts and calendar Using Outlook 1
T How to Export & Import GMAIL Contacts into Outlook 2021 ? Using Outlook 4
M Synchronization and backup of Outlook from local to server. Using Outlook 8
T How to get an EVENT COLOR option in Outlook 2021 ? Using Outlook 0
K How can I delete an e-mail from Outlook Using Outlook 1
V Outlook Error The Attempted operation Failed. An Object Could Not be found Outlook VBA and Custom Forms 0
P Yahoo/IMAP folder rename by Outlook desktop 365 Using Outlook 0
A Outlook 2019 folder counter Using Outlook 0
A Relocate Search Bar in Outlook Using Outlook 2
e_a_g_l_e_p_i Need clarification on 2-Step Verification for Gmail using Outlook 2021 Using Outlook 10
L Opening People Outlook 2021 Using Outlook 2
e_a_g_l_e_p_i Outlook 2021 not letting me setup my Gmail using pop Using Outlook 1
Geldner Problem submitting SPAM using Outlook VBA Form Outlook VBA and Custom Forms 2
P VBA to add email address to Outlook 365 rule Outlook VBA and Custom Forms 0
M Outlook 2016 outlook vba to look into shared mailbox Outlook VBA and Custom Forms 0
P Can no longer sync Outlook with iPhone calendar after iPhone update to 17.1.1 Using Outlook 7
O Outlook - Switch from Exchange to IMAP Using Outlook 2
e_a_g_l_e_p_i Is it possible to have a reminder in Outlook 2021 for every 90 days Using Outlook 3
farrissf Outlook 2016 Optimizing Email Searches in Outlook 2016: Seeking Insights on Quick Search vs Advanced Search Features Using Outlook 0
C Advanced search terms for "Outlook Data File" Using Outlook 1
N Reply to Outlook messages by moving messages to a specific Outlook folder Outlook VBA and Custom Forms 1
O How to find out the domain and server settings that my Outlook is using? Using Outlook 2

Similar threads

Back
Top