Folders Missing

Status
Not open for further replies.

Ricjoh

Member
Outlook version
Email Account
Several folders in my Hotmail account have disappeared. I can't seem to figure out how to restore them. Also, I note that the sent items folder shows my name for each message instead of the recipients which it used to. I would appreciate any help.

Thank you,

Rick
 
on the name thing - click on the row of field names and choose customize then Reset to fix them.




If you log into the account online, do you see the folders? Are they in the deleted items folder, either online or in Outlook?
 
Thanks Diane.

I'm not sure where to click. I am on the initial screen in Outlook you see when you open Outlook. Again, all messages in the Sent folder are showing my name as the "From" and I want it changed back to show the "TO". Could you be more specific on where I'm supposed to check? This issue does not appear online. There, the message descriptions shows the To. By the way ... It also appears that individual messages are missing from the Sent folder for approoximnately the last month.

The missing folders do not appear either online or in Outlook; nor are they in Deleted Items.

Thanks,

Rick
 
To reset the view - click where it says Arrange By at the top of the message list, then choose Custom.

sent_items_0510.png
 
On the missing messages - are all messages sent in the last month missing or just some? Did you remove the account from your profile recently (and recreate it)?
 
Hi Diane,

The missing "To" field is back. Arrange by - Custom - Fields - move "To" from the left column to the right.

On the missing messages, My last message showing is 4/7/11. Nothing after that except a test message I sent yesterday.

Rick
 
Today, I was asked to upgrade my Hotmail Connector.

Could this change have anything to do with the missing folders? Has anyone else had a similar issue?

Thanks,

Rick
 
This is a new version just released - it fixes a number of issues but i'm not sure it has anything to do with your missing folders or will restore them. It really sounds like the folders got deleted somehow.
 
Hi Diane,

I have almost the same problem but it is related to only folders missing from my Hotmail account. Here is the problem description.

I had moved all my Hotmail Folders from My Outlook 2010 To a PST file without knowing that they will be moved out from my Hotmail Account as well. When I realized the problem, I moved all the Folders back from My PST to Hotmail Account assuming that they will be synchronized with my PC outlook and i could get my all the folders back on my Hotmail account on Web...no success. Please help me to get all my folders back on my Hotmail....

I had very important mails sorted in my folders.... please help...

Thanks in Advance,

AjitKumar :)
 
They should have uploaded, although it can be slow if you moved everything all at once. Try one folder at a time and wait for everything to sync up. If the folders were moved into the Hotmail data file rather than copied, I'd copy them back to a local pst file for safe keeping - verify they are in the local pst file - then restart outlook and see if they sync up.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
P now on office 365 but getting error messages about missing Outlook 2013 cache folders Using Outlook 2
O Missing guide "Move an Outlook Personal Folders .pst File" Using Outlook 4
T Missing sub-contact folders (distribution lists) Using Outlook 3
P Missing 'Sent' & 'Trash' Folders? Using Outlook 2
D folders are missing using imap outlook 2007 Using Outlook 1
S Missing Contacts Folders Using Outlook 6
K Missing email from Outlook Folders Using Outlook 2
E Missing Folders Using Outlook 4
A Missing Folders From Hotmail Account which are in my PC Outlook 2013 PST file Using Outlook.com accounts in Outlook 1
S Outlook 2007 'Move To Folders missing from Inbox Using Outlook 5
G Search Folders and Jump to Folder Outlook VBA and Custom Forms 2
B Sync Outlook Public Folders to Contacts Using Outlook 2
U When opening shared Calendar "The set of folders cannot be opened" Using Outlook 0
Witzker Outlook 2019 Macro to seach in all contact Folders for marked Email Adress Outlook VBA and Custom Forms 1
TomHuckstep Remove Send/Receive All Folders (IMAP/POP) button from Outlook 365 Ribbon Using Outlook 2
C Trying to move messages between imap accounts/folders Using Outlook 5
icacream Outlook 2021 Win 10 - Nothing goes in my Drafts or Sent items folders ! Using Outlook 1
kburrows Outlook Email Body Text Disappears/Overlaps, Folders Switch Around when You Hover, Excel Opens Randomly and Runs in the Background - Profile Corrupt? Using Outlook 0
CWM550 Saving Data: Don't check certain folders Using Outlook 2
J Unable to delete folders in Outlook 2019 / Windows Using Outlook 0
D This folder up to date vs all folders up to date Using Outlook 1
e_a_g_l_e_p_i Adjusting font size in folders Using Outlook 1
Abraham Outlook 2013 Lost my folders when moving from PST to IMAP Using Outlook 11
J How to import many msg into different public folders in Outlook Outlook VBA and Custom Forms 7
I Outlook for Mac 2019 using on desktop and laptop IMAP on both need help with folders Using Outlook 1
O Cannot expand the folder. The set of folders cannot be opened. You do not have permission to log on. Using Outlook 1
F VBA to move email from Non Default folder to Sub folders as per details given in excel file Outlook VBA and Custom Forms 11
R Moved 6 months worth (approx 1500 emails) lost from moving from TPG inbox to Icloud inbox (folders) Using Outlook 3
C What folders are needed when reinstalling Outlook 2010 Using Outlook 0
P Color Code or highlight folders in Outlook 2016 Using Outlook 2
A Moving Public Folders to New Database Exchange Server Administration 3
Paul Hobbs Automatically accept "Empty Folders" prompt Outlook VBA and Custom Forms 6
R Problem moving file “Email folders.pst” to new PC Using Outlook 5
D How To Combine Share Task Folders in just one Folder Using Outlook 0
R How to Sync *all* Google Workspace Mail Folders with Outlook 2019 (MS365) Using Outlook 3
Witzker print-list-of-outlook-folders with sort posibility Outlook VBA and Custom Forms 7
vodkasoda Hiding empty Folders Outlook VBA and Custom Forms 0
C Not sync folders not found after MS Outlook 365 update Using Outlook 1
Fozzie Bear Shared Public Folders Access and Use Exchange Server Administration 0
O The Outlook API wrongfully shows an outlook folder to have zero sub-folders Outlook VBA and Custom Forms 1
O The Outlook API wrongfully shows an outlook folder to have zero sub-folders Outlook VBA and Custom Forms 2
C Outlook with Office365 - search across account, by date rate, in multiple folders - how? Using Outlook 2
D Custom Search Folders not refreshing/updating automatically Using Outlook 0
T Outlook 2016 remove envelope icon for certain folders Using Outlook 5
GregS Outlook 2016 Sent Mail absent from Sent Mail or Sent Items Folders Using Outlook 4
C Synchronizing subscribed folders causes hanging during send/receive process Using Outlook 2
R List folders in a combo box + select folder + move emails from inbox to that folder + reply to that email Outlook VBA and Custom Forms 1
N Sent emails not reflected in all IMAP Folders Using Outlook 4
A Custom VBA to sort emails into folders Outlook VBA and Custom Forms 0
jChambler iCloud folders in Outlook are not the same as on iCloud Using Outlook 6

Similar threads

Back
Top