Exchange 2010 / Outlook 2010 - Group Folder issues

Status
Not open for further replies.

bbillmire

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Question: Why are there many, many duplicated folders created within a group "shared" mailbox while it is in use?

for example: I have a group shared mailbox; for example; "customer.support@mycompany.com", I share it out (per instructions and guidance) and set delegate access so a number of users can "Send As". I verify that the users can indeed access the mailbox and "Send As" customer.support@mycompany.com.

The problem is, that as the users start using the mailbox (reading messages, responding to them and moving them to other mailbox folders (or public folders)), there begins to accumulate numerous duplicate folders within the "group" mailbox; for example "Drafts1, Drafts2, Drafts3 and Junk E-mail1, Junk E-mail3, Junk E-mail3 and “the file so that changes to the file will be reflected in your item.1, the file so that...2, the file so that...3, etc. These duplicate folders do not contain any messages (they are completely empty).

How can I configure this “group” mailbox to NOT create these folders?
 

Attachments

  • Mailbox_Issues.jpg
    Mailbox_Issues.jpg
    13.2 KB · Views: 810
Question: Why are there many, many duplicated folders created within a group "shared" mailbox while it is in use?

for example: I have a group shared mailbox; for example; "customer.support@mycompany.com", I share it out (per instructions and guidance) and set delegate access so a number of users can "Send As". I verify that the users can indeed access the mailbox and "Send As" customer.support@mycompany.com.

The problem is, that as the users start using the mailbox (reading messages, responding to them and moving them to other mailbox folders (or public folders)), there begins to accumulate numerous duplicate folders within the "group" mailbox; for example "Drafts1, Drafts2, Drafts3 and Junk E-mail1, Junk E-mail3, Junk E-mail3 and “the file so that changes to the file will be reflected in your item.1, the file so that...2, the file so that...3, etc. These duplicate folders do not contain any messages (they are completely empty).

How can I configure this “group” mailbox to NOT create these folders?

<STYLE type=text/css>p { margin-bottom: 0.21cm; }a:link { }</STYLE>Hi bbillmire,

These all duplicate folders do not contain any messages so you have an option to remove the duplicate folder. You should try to remove the duplicated folders by cmdlet command ( http://help.outlook.com/140/dd575549.aspx) & managing Public Folder Databases http://books.google.com/books?id=1ITRTQMP84QC&pg=PT136&lpg=PT136#v=onepage&q&f=false
 
The OP is having problems with mailboxes. What does managing publc folder databases have to do with the mailboxes? Removing the Create folder permission should stop it, then the /resetfolders switch to fix. He'll need to delete the extras though. I' not aware of a cmdlet that will remove the duplicates automatically - which one will do that?
 
The OP is having problems with mailboxes. What does managing publc folder databases have to do with the mailboxes? Removing the Create folder permission should stop it, then the /resetfolders switch to fix. He'll need to delete the extras though. I' not aware of a cmdlet that will remove the duplicates automatically - which one will do that?

<STYLE type=text/css>p { margin-bottom: 0.21cm; }a.western:link { }a.ctl:link { }</STYLE>Hi Larry,

Managing Public folder is a technique of mailbox management; it means with the help of this method you have capability to create database, Move Database and also removing the database item form public folder. A public folder database is an Exchange database that stores public folders and system folders and assists in the replication of the folders with other Exchange servers.

http://books.google.com/books?id=1ITRTQMP84QC&pg=PT136&lpg=PT136#v=onepage&q&f=false

Now focus on cmdlet command, A cmdlet is a lightweight command that is used in the Windows PowerShell environment. The Windows PowerShell runtime invokes these cmdlets within the context of automation scripts that are provided at the command line. Read
more: http://msdn.microsoft.com/en-us/library/windows/desktop/ms714395(v=vs.85).aspx



I have already share
d a link How to remove duplicates with the help of cmdlet command ( http://help.outlook.com/140/dd575549.aspx) . Hope so all link helps to aware of Public folder Database & Cmdlet command.
 
Larry knows what public folder databases are - I think he might an Exchange admin.

Public folder databases are not mailbox databases. In Exchange 2010 and 2007, Public folders are optional - there is no need for a public folder database.

Which cmdlet at http://help.outlook.com/140/dd575549.aspx is used to remove duplicate folders? There is a very long list on that page.

Public folder databases are not the cause of the problem this thread is about - user has folders reproducing so the folder tree looks like this:

Drafts

Drafts1

Drafts2

Drafts3

Drafts4

This happened to me once with Outlook 2003 and Exchange 2003 - changing folder permissions so no one had create permissions solved it. I thought it was a fluke and fixed in an update, but apparently not.

BTW, I am removing the links to allcomputers site because according to google, the pages are copied from the book, MCTS Self-Paced Training Kit (Exam 70-662): Configuring Microsoft® Exchange.

 
Larry knows what public folder databases are - I think he might an Exchange admin.





My job title is network administrator but I backup our Exchange admin as needed, so while I'm not a full-fledged, full time Exchange admin, I do know my way around it pretty good.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
M Outlook 2010 Outlook 2010 with O365 / Exchange Online Using Outlook 0
B Exchange 2010 / Outlook 20070 "client error in synchronization log" Exchange Server Administration 1
P Outlook 2010 MS Exchange Calendar to Android- ical or webdav? Using Outlook 1
Fozzie Bear Outlook 2010 or 2013 Dual Configuration Exchange + IMAP Exchange Server Administration 6
Digitally Hip Outlook 2010 (32) and Exchange 2010 (sp3) sender info not displaying in Outlook Using Outlook 1
N Outlook 2010 exchange - auto-move emails from @domain Exchange Server Administration 1
V Outlook 2013 cant stay connected to exchange 2010 Exchange Server Administration 5
L Weird Inbox problems Outlook 2010/13 and Exchange Exchange Server Administration 2
R Exchange 2013/Outlook 2010 Slow Startups Exchange Server Administration 8
Z Outlook 2010 client to Exchange ,,,,search not working proparly Exchange Server Administration 0
M First post -help with managing two calendars Outlook 2010 /Exchange 2010 Using Outlook 0
T Outlook INBOX emails gone back 2-3 weeks after Exchange Server 2010 Restart Using Outlook 0
A Exchange 2003 Outlook 2010 64 Bit- AutoDiscover Connection Err - Certificate Exchange Server Administration 9
C Outlook 2010, two exchange mailboxes configured.Unable to see 2ndrymeeting req Using Outlook 2
A File - Save Attachments does nothing in Outlook 2003 with Exchange 2010 ... Using Outlook 3
B Sharing Multiple Outlook 2010 Calendars (Exchange) Exchange Server Administration 4
B Using hosted exchange to sync outlook 2010 calendars and contacts to BB Z10 Using Outlook 4
S Outlook 2010/Exchange 2010 Multi Mailboxes (Server unavailable) Using Outlook 6
O outlook 2010, owa, exchange Exchange Server Administration 2
D why do exchange contacts not sync properly from outlook 2011 to outlook 2010 Exchange Server Administration 2
C Exchange 2010 - Outlook 2010 - Exchange Server Administration 4
Fozzie Bear Outlook 2010 wont remember Exchange Credentials on log off /shutdown of Win7 Exchange Server Administration 2
I Shared Contacts in Outlook 2010 and Exchange Server 2010 Using Outlook 4
A emails disappearing from inbox outlook 2010 exchange server 2010 major trouble Exchange Server Administration 6
B Outlook 2010 won't configure exchange account, 0kb .ost file Exchange Server Administration 5
R Thousand of sync issues on Outlook clients with Exchange 2010 Exchange Server Administration 5
T Exchange / Outlook 2010 - How to cancel meetings but retain the calendar entry Using Outlook 4
S Outlook Quick Steps - Exchange 2003 / Exchange 2010 Exchange Server Administration 2
A Exchange 2010 Outlook 2010 and Local Failures sync issue Exchange Server Administration 5
T Outlook 2010/Exchange 2003: Meeting Organizer doesn't show Using Outlook 1
C Outlook/Exchange 2010 Recover Deleted Items to original folder Using Outlook 2
R Change Outlook 2010 Exchange server address via registry or script Using Outlook 5
T Outlook 2010 Mutliple Exchange Accounts SET UP QUESTIONS Using Outlook 4
R Outlook 2003 - Exchange 2010 global address list not updating Using Outlook 3
J Unable to access public folders in Outlook 2007 on Exchange 2010. OWA PF works fine Using Outlook 7
C Exchange Client Extensions in Outlook 2010? Outlook VBA and Custom Forms 2
C Exchange Client Extensions in Outlook 2010? Outlook VBA and Custom Forms 1
J Exchange 2010 and Outlook 2007 folder bug Exchange Server Administration 12
Diane Poremsky Organizational Forms Library in Exchange 2010 Using Outlook 0
V Recover exchange 2010 edb Exchange Server Administration 2
T Renaming an Resource in Exchange 2010 Exchange Server Administration 1
H In Exchange 2010, how to block an email containing an attachment that has foreign characters Exchange Server Administration 1
A give User Read Only access to secondary mailbox in Exchange 2010 via AD Exchange Server Administration 1
D cleaning up old Exchange 2003 data on Exchange 2010 Exchange Server Administration 2
C Exchange 2010 / Emails received show with display name and not email address Using Outlook 2
P correct public folder migration exchange 2003 to 2010 Exchange Server Administration 1
S Unable to send or reeceive email in new Exchange 2010 Exchange Server Administration 0
P can't set IRM configuration in Exchange 2010 Exchange Server Administration 2
J Exchange 2010 free/busy shows hashmarks in scheduling tab when not organizer Exchange Server Administration 6
T Exchange 2010: 'could not save item' and 'Unknown error' when edit calendars Exchange Server Administration 1

Similar threads

Back
Top