Security-enabled Distro Group Members Can't Access Associated Group Mailbox

Status
Not open for further replies.

greendean

Member
Outlook version
Outlook 2013 64 bit
Email Account
Outlook.com (as MS Exchange)
We established mailboxes through AD for what we call ‘organizational accounts.’ We created security-enabled distribution groups – one for each org account. We assigned a person as ‘owner’ for each of the groups. We gave that person ‘Group Creator’ role in mailbox management so they could add members to their respective group(s). We also sent them instructions on how to access their org account(s), based on Microsoft’s Help files for this activity. What we are seeing is that, in many cases, other individuals added to the security-enabled distribution group for account access can NOT access the account, while other members in the same group can. Those that can't get the error noted below. In some cases, NO ONE in the access membership can open the account, also getting the error noted below.

"Cannot display the folder. Microsoft Outlook cannot access the specified folder location. The operation failed. An object cannot be found."

There seems to be no rhyme or reason why some can and some can’t access the accounts. Everyone is configured the same in AD, and they all have the same rights – unless I’m missing something – in the distribution group.
 
Re: Security-enabled Distro Group Members Can't Access Associated Group Mailbo

I'm assuming this is happening more than 24 hours after adding the names? It can take some time for the permissions to propagate, usually under 2 hours but occasionally longer. They should be propagated within 24 though.

Can they log in using OWA?

Is this their only mailbox, a secondary mailbox or a second exchange account in their profile? Outlook can get funky if there are a lot of folders in a profile (like 500+), which could explain why it works for some people and not others - as long as its not their only mailbox.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
DoctorJellybean Windows Security Credentials appears once a day Using Outlook 2
noshairwan Registry cannot be found, Outlook Security Using Outlook 2
J Is it no longer possible to suppress Outlook 2019 Invalid Certificate name mismatch security alert via Registry? Using Outlook 1
D Security patch seems to kill vbscript on Enterprise Level Outlook VBA and Custom Forms 4
M 3rd Party Certificate now Security Alert Exchange Server Administration 2
Diane Poremsky Outlook Email Security Update Using Outlook 0
J Customize Attachement Security Warning Using Outlook 1
I Microsoft Security Update KB3097877 Using Outlook 14
Diane Poremsky The security certificate is not from a trusted certifying authority Using Outlook 0
smokiibear windows security mail application not accepting username and password Using Outlook 0
B Outlook Anywhere vs Activesync and Enterprise Security Exchange Server Administration 8
Commodore Skype and contacts security/privacy Using Outlook 1
E email security (backups) Using Outlook 2
A "Microsoft Exchange Add-In" (UmOutlookAddin.dll) + Outlook Security Form ... Using Outlook 4
T Outlook 2007 SSL selfsigned certificate how to stop security popup everytime? Using Outlook 10
T Outlook 2013, McAfee Security Suite and SMTP/POP3 Using Outlook 3
D Windows Security Using Outlook 1
D Outlook Security Question Using Outlook 3
C Security Question - How to prevent users exporting .iaf files Using Outlook 5
B 2003 >> 2010 outlook today security changes (Iframes? Href?) Using Outlook 1
H Microsoft outlook security notice Using Outlook 2
B Re: The server you are connected to is using a security certificate that could not be verified. The Using Outlook 4
L Need to Override Outlook 2007's security Outlook VBA and Custom Forms 1
R outlook macro security issue Outlook VBA and Custom Forms 3
J Using Group Policy to control Outlook security/attachments behaviour Outlook VBA and Custom Forms 1
R Programmatic Access Security Pop up with Wordeditor Outlook VBA and Custom Forms 6
T How to get MailItem.Body without security warning in Outlook 2010 Outlook VBA and Custom Forms 2
R Application_ItemSend not firing even with low security Outlook VBA and Custom Forms 1
J Outlook 2003 macro security problem Outlook VBA and Custom Forms 6
C security window Outlook VBA and Custom Forms 1
J Security Restriction Seriously Hampers Outlook Automation Outlook VBA and Custom Forms 1
N Custom Task form - security Outlook VBA and Custom Forms 5
P Outlook security prompt after installing Add-in Outlook VBA and Custom Forms 3
H How turn off outlook security warning dialog box from outlook Outlook VBA and Custom Forms 1
P Stopping that security warning Outlook VBA and Custom Forms 1
S how to disable security message in save attachments macro "A programis trying to access e-mail addre Outlook VBA and Custom Forms 5
S Security exception while opening custom outlook form Outlook VBA and Custom Forms 1
C how to disable outlook security messages Outlook VBA and Custom Forms 1
M EMail viewing security levels BCM (Business Contact Manager) 1
M Always Enabled Outlook VBA and Custom Forms 3
Mark Klaassen HOw to keep Outlook iCloud add-in enabled Using Outlook 4
B Add-in "always enabled" but Outlook 13 won't open Using Outlook 7
J BCM Crashing with Add-in Enabled in User Mode BCM (Business Contact Manager) 2
C Ex2010 problems with mail-enabled public folders Exchange Server Administration 0
L Open an Exel Macro Enabled Worksheet Using Outlook 4
D Show this folder as an e-mail Address Book is enabled but I want to disable Using Outlook 2
T Autocomplete, although enabled, does not complete names in TO: Using Outlook 4
E Opening WinForm in Outlook 2003 VSTO Addin with Wordmail enabled Outlook VBA and Custom Forms 1

Similar threads

Back
Top