We’re running an Exchange 2010 server in our environment,Windows 7 computers with Outlook 2010.
When sharing contacts with a user, the user wishes to addthe shared contacts to their Outlook Address Book. This is done by accessing the Shared ContactsProperties. In Properties there is anOutlook Address Book Tab where the checkbox for Show this folder as an e-mailAddress Book is checked and the Name of the Address Book added.
The problem is this; there is no Outlook Address Booktab. Therefore the Shared Contactscannot be added.
In Outlook 2003 and 2007, the work around is to closeOutlook on the users pc, go into the Mail Setup in Control Panel, AccountSettings, select Change and in Server Settings, then Change the Account to thatof the actual Shared Contact. Aftercompletion, open Outlook, right click Contacts, then in Properties, click OutlookAddress Book Tab where the checkbox for Show this folder as an e-mail AddressBook is checked and the Name of the Address Book added. Close Outlook, revert the Outlook ChangeSettings back to the user.
The Shared Contacts are now in the Outlook Address Book.
In Outlook 2010, this only lasts until the pc iseither logged off or rebooted. Afterrestarting or logging back in, the Shared Contacts have disappeared from theOutlook Address Book.
I’m hoping someone out there can advise me on how to makethis work in Outlook 2010.
When sharing contacts with a user, the user wishes to addthe shared contacts to their Outlook Address Book. This is done by accessing the Shared ContactsProperties. In Properties there is anOutlook Address Book Tab where the checkbox for Show this folder as an e-mailAddress Book is checked and the Name of the Address Book added.
The problem is this; there is no Outlook Address Booktab. Therefore the Shared Contactscannot be added.
In Outlook 2003 and 2007, the work around is to closeOutlook on the users pc, go into the Mail Setup in Control Panel, AccountSettings, select Change and in Server Settings, then Change the Account to thatof the actual Shared Contact. Aftercompletion, open Outlook, right click Contacts, then in Properties, click OutlookAddress Book Tab where the checkbox for Show this folder as an e-mail AddressBook is checked and the Name of the Address Book added. Close Outlook, revert the Outlook ChangeSettings back to the user.
The Shared Contacts are now in the Outlook Address Book.
In Outlook 2010, this only lasts until the pc iseither logged off or rebooted. Afterrestarting or logging back in, the Shared Contacts have disappeared from theOutlook Address Book.
I’m hoping someone out there can advise me on how to makethis work in Outlook 2010.