Good Day,
I used some Unistaller software today to remove Anti-Virus software from my laptop - which I assume did this by removing files from my Registry. The uninstallation was successful, but when I tried to login to Outlook afterwards, I received 2 x pop-up error messages saying "The file C:\Users\Name\AppData\Local\Microsoft\Outlook\Personal Folders(1).pst cannot be found."
I clicked on the OK button in response to these messages, whereafter a pop up screen appeared (named "Create/Open Personal Folders File") indicating the presence of a .pst folder in the following location: Desktop\Name\Documents. I had a couple of hundred sub-folders in my Outlook Personal Folder and this file is only 257Mb in size, so it seems too small to be the right file, but possibly it is.
The other strange thing is that when I went online after this error occurred, 1800+ e-mails of roughly 257Mb in total, read into my Outlook Inbox. Could anyone possibly give me some advice on whether this could possibly be the correct .pst file and if so, how to restore it to its correct location, so Outlook can find the correct path to it. I desperately need to recover my Personal Folder sub-folders and contents.
Thank you.
I used some Unistaller software today to remove Anti-Virus software from my laptop - which I assume did this by removing files from my Registry. The uninstallation was successful, but when I tried to login to Outlook afterwards, I received 2 x pop-up error messages saying "The file C:\Users\Name\AppData\Local\Microsoft\Outlook\Personal Folders(1).pst cannot be found."
I clicked on the OK button in response to these messages, whereafter a pop up screen appeared (named "Create/Open Personal Folders File") indicating the presence of a .pst folder in the following location: Desktop\Name\Documents. I had a couple of hundred sub-folders in my Outlook Personal Folder and this file is only 257Mb in size, so it seems too small to be the right file, but possibly it is.
The other strange thing is that when I went online after this error occurred, 1800+ e-mails of roughly 257Mb in total, read into my Outlook Inbox. Could anyone possibly give me some advice on whether this could possibly be the correct .pst file and if so, how to restore it to its correct location, so Outlook can find the correct path to it. I desperately need to recover my Personal Folder sub-folders and contents.
Thank you.