Encoding problem in subject line

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vafalik

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Outlook version
Outlook 2010 32 bit
Email Account
POP3
Hello all,

I have seen a similar thread but there was no concrete solution to the problem.

When I receive emails with unicode characters in subject line, they appear as ????

When we installed Kaspersky AV, we had problems with the mail anti-span add-in, so we removed it, but this started happening after re-activating the AV anti-spam, dont know if this is the case or not. after deactivating the add-in, the problem is still there.

I also have tried starting outlook in safe mode. In this situation, there is a random play, sometimes it works ok, and some times not.

Looking for some kind attention and help.

Kind regards

Vafa
 
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