Contact photos not showing in reading pane in Outlook 2013

Status
Not open for further replies.

Cowboy

Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server
I first encountered this problem using Outlook 2013 connected to Exchange 2007. If the client is connected to the Exchange server in cached mode the problem occurs. Mail from clients on the Exchange server will not show contact photos in their email messages which of course assumes that you have added their photo to your contact list. Mail from external sources, i.e. not domain members, work fine. If you change the Outlook configuration to run in on-line mode (not cached) the problem will go away. This is a bug in Outlook 2013 for which Microsoft does not have a fix, only a "work-around". If you want to read the whole story including an excellent statement of the problem by Paul Hefford see this thread in the Office TechCenter Forum.




Contact photos not showing in reading pane in Outlook 2013
 
This is the problem where the offline AB isn't configured to sync images?
No, I don't believe so. Depending on who you listen to this is either an Outlook 2013 bug or an intentional design change. As noted it works in Outlook 2010 but not in Outlook 2013. Also in Outlook 2013 It works in on-line mode vs. cached exchange mode. There is a detailed discussion in the forum liked to in my first post.
 
I thought it had to do with the offline AB not having the photos by default. online mode works because it uses the GAL. Offline uses the offline AB.

Have you tried the policy that forces OAB/AD photos as the default source?

HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\outlook

DWORD: preferadphotos

Value = 1 to enable
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
M Contact photos are distorted Using Outlook 0
Diane Poremsky Export (Save) Outlook Contact photos Using Outlook 0
O Export (save) Outlook Contact photos Using Outlook 2
G Outlook 2021 Add Picture to Custom Contact Form Outlook VBA and Custom Forms 2
AndyZ Contact Custom Form Tiny Text Outlook VBA and Custom Forms 3
A How to reduce size of custom contact form? Outlook VBA and Custom Forms 3
S Custom Contact card - need help creating one Outlook VBA and Custom Forms 1
U Outlook 2021 not showing contact cards in Searches Using Outlook 1
Witzker Outlook 2019 Macro to seach in all contact Folders for marked Email Adress Outlook VBA and Custom Forms 1
Witzker How to get the button Karte ( map) in custom contact form Outlook VBA and Custom Forms 2
G Adding a contact to a specific folder Using Outlook 0
B Linking contact to an Appointment Using Outlook 1
Witzker Outlook 2019 How to get a Photo in a User Defined Contact form Outlook VBA and Custom Forms 2
Witzker Outlook 2019 Macro to send an Email Template from User Defined Contact Form Outlook VBA and Custom Forms 0
jehan2256 "History" button in Business Contact Manager Using Outlook 1
Witzker Outlook 2019 Edit contact from email does not open the user defined contactform Using Outlook 3
Horsepower Contact phone numbers randomly change Using Outlook 0
Witzker Set Cursor & Focus from any field to the body of a user Contact form in OL 2019 Outlook VBA and Custom Forms 1
Witzker Place cursor at opening, a user defined OL contact form Outlook VBA and Custom Forms 3
M Contact deletion Using Outlook 2
R Roadrunner Email Settings | Contact Roadrunner Customer Support Outlook VBA and Custom Forms 0
M Accessing ALL Outlook contact fields Outlook VBA and Custom Forms 3
S Outlook 365 Shared mailbox contact group member numbers not matching Using Outlook 0
D Contact Group - Adding Bulk Addresses Using Outlook 2
F Outlook 365 No scroll bars in Contact Using Outlook 2
N Contact Form Notes Field Touch vs Mouse Using Outlook 0
J "Contact" button in Journal entry Using Outlook 1
Witzker How to find all emails from and to a contact in OL 2019 Using Outlook 6
D Advanced e-Mail search on from/to contact group only searches for first 20 contacts in group Using Outlook 0
G Send a greeting message to a contact on birthday Outlook VBA and Custom Forms 5
S CONTACT FIELD PRINT ORDER Outlook VBA and Custom Forms 1
I Button PDF in Outlook Contact custom form Outlook VBA and Custom Forms 1
O Outlook 365 - How to create / copy a new contact from an existing one? Using Outlook 5
N contact list seen in Contact folder but knot in Address book or when 'TO' button is clicked in new email Using Outlook 0
M Disable Contact Card Results when using "Search People" in Outlook Ribbon Using Outlook 7
M Contact suggestion Using Outlook 2
H Custom Outlook Contact Form VBA Outlook VBA and Custom Forms 1
Witzker HowTo Change message Class of contact form Outlook VBA and Custom Forms 0
Witzker Open Contact missing in Outlook 2019 Using Outlook 2
Witzker HowTo start a macro with an Button in OL contact form Outlook VBA and Custom Forms 12
Witzker Pls help to change the code for inserting date in Ol contact body Outlook VBA and Custom Forms 5
R Time for another article on contact cards? Using Outlook 0
O Create a custom contact form - questions before messing things up... Outlook VBA and Custom Forms 4
M vCard does not have user-defined fields from my custom contact form (365) Using Outlook 1
C Copy Outlook contact field value to another field Outlook VBA and Custom Forms 1
W Remove specific contacts from contact list Outlook VBA and Custom Forms 3
GregS 2016 Contact List being managed by Outlook.com? Using Outlook 1
F Copy and replace not update contact in another pst Using Outlook 0
A Sending contact vcards sends older version instead of updated version Using Outlook 4
T Outlook 2010 Correct way to map multiple contact fields Using Outlook 4

Similar threads

Back
Top