Outlook 2013. Adding office 365 email account causes 'The operation failed'

stephen

Member
Outlook version
Outlook 2013 64 bit
Email Account
Outlook.com (as MS Exchange)
Adding office 365 email account causes 'The operation failed. The messages interface ..... error. This affects adding contacts sending emails etc. Removal of the account then allows (after an exit and restart) the message to send. Any ideas?
 

stephen

Member
Outlook version
Outlook 2013 64 bit
Email Account
Outlook.com (as MS Exchange)
Re: Outlook 2013. Adding office 365 email account causes 'The operation failed

This is an Outlook.com (Hotmail) account or Office 365 hosted exchange?
Diane

I'm using outlook 2013 with 2 google apps accounts, one using your syncfix and the other using imap and one other imap account. These all work fine but introducing outlook account from office 365, small business edition, either as first install or last, causes operation failed errors sending mail, adding appointments and contacts.

Also when install I end up with a live account and an empty copy, which can't be removed.
 

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