Outlook 2013 deleted messages

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ChrisMo

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Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server
I have a user that when he delete's an email, it disappears, doesn't go into the deleted items folder, it's just gone. I have verified that he is not using the shift+ del. The permanently delete at exit is not selected. Anyone have any suggestions?

Thanks In Advance!!
 
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