Outlook 2010 junks all message from internal senders

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JonF

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
This one's got me buffaloed. The server is Small Business Server 2008 Standard, with Exchange 2007 and GFI MailEssentials 12, fully patched except for this months patches. The client is Outlook 2010 (32 bit) in Windows 7 (64 bit), fully patched. One user, and only one user, is seeing all messages from internal senders, including herself, moved to the Junk folder. (GFI moves spam to a quarantine or a GFI Spam folder).

Tracing those messages at the server looks perfectly normal (Receive, Deliver, Submit). Her Outlook junk filter is set at low. Her Safe Senders list includes "@<my domain>.com". If I add her email address explicitly to Safe Senders messages from her still go into Junk. No relevant address appears in the Blocked Senders list (she's got a big one but I exported it and searched it thoroughly).

When I send a message from her Outlook, with a .msg file from me that was found in her junk folder, to myself with a CC to her, it immediately shows up in her Junk with a notation that a potentially unsafe attachment. But it sails through to me without any notations. I have no idea if that is significant.

But what the heck could possibly be going on here??
 

JonF

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Wow, that's an interesting idea! But no, she has a Motorola Droid Razr HD and has been using it for over a year.
 
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