quick help with "changed by" field in a shared mailbox??

Status
Not open for further replies.
B

blazingcrayon

Member
Outlook version
Email Account
Exchange Server
Hi!

I manage a shared mailbox. I have recently added two new users. If they have reading pane turned on and just touch an email, "changed by" gets turned to their name. If reading pane is off nothing happens. If they open the email with reading pane off, it also changes it to their name in "changed by" - so I am guessing somehow these two are doing some action that marks email as read or something.

This doesn't happy to anyone else (about 20 other users) - but I can't find anything in their settings that are different than mine... any thoughts?!

let me know if I'm not making sense.
 
No, more like no one wants to do any work on Fridays. :)

It's the reading pane options - marking the message read will change the modified by name. Opening messages should affect everyone, but the (highly annoying) default setting for reading panes is to mark as read after 5 seconds.

setting is in tools, options, other tab - look for reading pane options.
 
Diane Poremsky said:
No, more like no one wants to do any work on Fridays. :)

It's the reading pane options - marking the message read will change the modified by name. Opening messages should affect everyone, but the (highly annoying) default setting for reading panes is to mark as read after 5 seconds.

setting is in tools, options, other tab - look for reading pane options.
Click to expand...

I thought this would fix it!

but alas, it didn't :(

any other thoughts?
 
Status
Not open for further replies.
< My junk email folder has disappeared - | Outlook INBOX emails gone back 2-3 weeks after Exchange Server 2010 Restart >
Similar threads
Thread starter Title Forum Replies Date
farrissf Outlook 2016 Optimizing Email Searches in Outlook 2016: Seeking Insights on Quick Search vs Advanced Search Features Using Outlook 0
A Quick Access Toolbar Not Showing Description Using Outlook 0
W Create a Quick Step or VBA to SAVE AS PDF in G:|Data|Client File Outlook VBA and Custom Forms 1
J Quick steps delete original email and move reply/sent email to folder Using Outlook 2
V How to add 'Previous Item' and 'Next Item' to the Quick Access Toolbar Using Outlook 1
J Text icon in Quick Access toolbar ? Using Outlook 2
Ken Pascoe Outlook Categories Quick List Using Outlook 0
G How to add a folder shortcut to outlook quick access toolbar? Using Outlook 6
S How to set up button in ribbon for individual Quick Steps Using Outlook 1
CWM030 A quick question for Diane about Exchange Exchange Server Administration 2
V Change default default save location to Quick Access Using Outlook 1
R Quick Access view in File Explorer when saving attachments Using Outlook 0
M font format discrepancies with Quick Parts Using Outlook 1
R Categorize Button in Quick Access Toolbar Disappears on New Email Using Outlook 1
R VBA Script Quick Parts Using Outlook 1
Diane Poremsky Synchronize Quick Access Toolbar and Ribbons? Using Outlook 0
C Quick Parts signatures suddenly require more letters Using Outlook 2
S Save in folder other than Sent when replying with Quick Steps Using Outlook 5
R Missing Quick Steps and Rules Using Outlook 0
A Quick Steps in Tasks view Using Outlook 7
J quick quesiton about outlook search Using Outlook 3
iwshim Skype tool bar in quick access ribon Using Outlook 1
B How can I adjust the ribbon width? I want to see all of my Quick Steps. Using Outlook 1
S Have Rule or Quick Step PROMPT for custom FLAG Due/Reminder date Outlook VBA and Custom Forms 3
L Quick step to fill custom field Outlook VBA and Custom Forms 1
B Push Quick Parts to All Users Using Outlook 1
adaminaus Quick question if i may Using Outlook 4
R click to toggle quick click category reasigns to where ? Using Outlook 2
C Further automate several tasks with rule, VBA or Quick Step Using Outlook 1
L Outlook Data Files command not working in the quick access bar Using Outlook 1
S New Quick Step based on Team email QS - automatically update too Using Outlook 1
L Outlook 2010 Quick Print Attachment, nothing happend Using Outlook 0
A Recommend add-on or utility enabling quick Google search within Outlook Using Outlook 7
J Outlook 2010 using Quick Print to print attachments Using Outlook 1
M How can I customize the Follow Up Flag message in Quick Steps? Using Outlook 1
P Outlook closes down after clicking on the quick print icon. Using Outlook 3
S Outlook Quick Steps - Exchange 2003 / Exchange 2010 Exchange Server Administration 2
S Quick Search will not work due to itemizing Using Outlook 1
D Quick Parts - font changes Using Outlook 6
D Quick Parts - font changes Using Outlook 0
S Inserting Dates With Quick Parts (or Macros) Using Outlook 4
S Quick Parts - Changing Display and Order Using Outlook 0
E Blank Print Preview when access via the Quick Access toolbar Using Outlook 3
D How do I get a new mail icon into my quick launch bar? Using Outlook 3
K Quick Print shows wrong date on Occurrences Using Outlook 1
I Office 2010 Quick Steps Using Outlook 10
T Quick Access Toolbar Using Outlook 3
S Quick access toolbar in inspector window Outlook VBA and Custom Forms 3
S Custom Contact card - need help creating one Outlook VBA and Custom Forms 1
D Lifelong Windows user - new to Mac - Help!!! Using Outlook 3

Similar threads

Back
Top