Our BCM very often crashes when scrolling through contacts with the mousewheel.
Using the scroll bar on the right does not cause crashes.
Does anyone had/ has the same problems on BCM/ Outlook 2013 and knows how to fix it?
Could a reason be corrupt contact data? I know our back office did paste files into the memo fields in the past before starting with BCM. I got rid of some of thoose contacts just with the help of a sync tool which synchronises the BCM database with the "my contacts" folder, cause nor i could open thosse contacts either delete them in BCM contacts (crash of Outlook). So had to delete the contact in the my contact folder in Outlook and then synchronise to delete it.
thx
Tobias
Using the scroll bar on the right does not cause crashes.
Does anyone had/ has the same problems on BCM/ Outlook 2013 and knows how to fix it?
Could a reason be corrupt contact data? I know our back office did paste files into the memo fields in the past before starting with BCM. I got rid of some of thoose contacts just with the help of a sync tool which synchronises the BCM database with the "my contacts" folder, cause nor i could open thosse contacts either delete them in BCM contacts (crash of Outlook). So had to delete the contact in the my contact folder in Outlook and then synchronise to delete it.
thx
Tobias