I downloaded Business Contact Manager for Outlook 2013. When I opened my outlook the first time afterwards, there it was. Now when I open it, it's not there. How do I open it or where did it go? Also, I created a custom contact form that I was using in my regular outlook. When I imported my contacts over, the custom form wasn't there. The contacts were, the custom stuff was gone. I hadn't really held out much hope that the custom stuff would import, but I thought I would try. Could that have made everything disappear. I hope that it's not that I'm just looking in the wrong place. How embarrassing would that be!!