Desktop Outlook not sending from alternative email

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Perito

New Member
Outlook version
Outlook 2010 32 bit
Email Account
I'm using Outlook.com. I have used Add a send-and-receive account (POP account) and added my own email address (myself@mydomain.com) and I am now able to receive all my emails to the outlook account and also I am able to send emails from the outlook account as my private email address (myself@mydomain.com).

I added this outlook account to the desktop Outlook. It synced and showed me all my folders and I'm still perfectly receiving all emails, the problem is with sending the emails. Using the desktop app I can only send emails from the outlook domain (myself@outlook.com) and it doesn't give me the option to send through my own domain like I can from the website.

What did I do wrong and What should I do to be able to send and receive from my own domain name, yet use Outlook's servers?

Thank You
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You didn't do anything wrong - Outlook.com does not currently support using the other addresses from email clients, only from the website. Yes, this is a change in behavior from when it was called Hotmail.com. I don't know if or when they will change their policy on this. Sorry.
 

Perito

New Member
Outlook version
Outlook 2010 32 bit
Email Account
A solution for my problem was defining the new email as an alias also. Now everything can be used easily.

Thank You
 

sandraparker

Member
Outlook version
Outlook 2007
Email Account
Exchange Server
Check the srs files and pst files, scan them and repair. Either change the name of outprnt file. Get a third party tool. This site might help you out: fixtill.com
 

Kevin Schoonover

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Perito, can you explain how you did this?
Any updates from Microsoft on fixing this?
 

Kevin Schoonover

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
I tried that no luck. To make things worse the Windows 8.1 Mail app works like I think it should. Mail is received in the correct folders and when you send an email you can choose the 'From' address. I find it hard to believe they cant get it to work in Outlook.
 
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