Can BCM monitor and select specific emails and use content info to update the client's record?

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Rich T

New Member
Outlook version
Outlook 2007
Email Account
POP3
I have an application that emails me when a customer performs a certain task.
I would like to capture that email, extract certain info, and then update that customer's BCM Record.
I have started looking into writing an Outlook Macro to do this, however, I want to be sure that BCM cannot already do this before I waste my time.

Thanks,

Rich
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
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