Blank Pop-up Window when click "Manage Sharing"

Status
Not open for further replies.

Morgan

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
When I attempt to share my database by clicking on "Manage Sharing", I get a pop-up window that has nothing but a yellow triangle with an exclamation point in it, and an "OK" button. If I click OK, the window disappears but the sharing wizard does not open.

Any thoughts? The log file provides the following:

[E] [10:55:15.7745485]BCMRes: at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
at Microsoft.BusinessSolutions.eCRM.BusinessLayer.SqlService.QueryServiceInfo()
at Microsoft.BusinessSolutions.eCRM.BusinessLayer.SqlService.RefreshServiceInfo()
at Microsoft.BusinessSolutions.eCRM.DbConfig.SharingWizardIntro.Initialize(SharingWizardData data)
at Microsoft.BusinessSolutions.eCRM.DbConfig.SharingWizardBase.SwitchToState(SharingWizardState state, Boolean pushOldState)
at Microsoft.BusinessSolutions.eCRM.DbConfig.SharingWizardBase..ctor(IntPtr HWindow)
at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.BcmStoreCommon.ShareDatabaseClick()
at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.OutSpace.SharingSlab.OnAction(String element)
at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.OutSpace.OnAction(String slab, String element)
at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.BaseExplorerWrapper.OutSpace_OnAction(String slab, String element)
at Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.OutSpace_OnAction(IRibbonControl c)
 
I don't know why I didn't find it yesterday, but the solution is the install SQL 2008 SP3. It's an optional update from Windows Update. The root cause is having SQL 2012 installed on the same machine.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
J Recurrence pattern blank on recurring meetings? Using Outlook 4
D Emailed form is blank Outlook VBA and Custom Forms 0
David Michaels Contact card shows blank Outlook 2013 Outlook VBA and Custom Forms 0
J Installed Outlook but Default Calendar is Blank Using Outlook 3
A Outlook Postal Addresses Missing/Blank Using Outlook 0
J Blank GAL in OAB Exchange Server Administration 1
R How to search for blank userproperties field Outlook VBA and Custom Forms 4
Copwriter Paragraph formatting in blank messages/stationery Using Outlook 3
J Meeting Invites Go Blank When Forwarding or Accepting Using Outlook 2
J Calendar Views (2013) are Blank Using Outlook 1
T From Field Blank when saving to folder other than Sent items Using Outlook 2
K blank emails generated in outbox when clicking on Inbox and other foders Using Outlook 0
A VBA Script to Forward Spam to AntiSpam Provider Using "Blank" Form Outlook VBA and Custom Forms 2
F Change default value of date/time type from "None" to Blank Using Outlook 1
G Outlook Forms Blank once sent. Using Outlook 1
M Receipients are receiving a blank email when I send a form Using Outlook 1
K Custom Forms - Blank Message Received! Using Outlook 1
M outlook items attached show up blank Using Outlook 3
E Blank Print Preview when access via the Quick Access toolbar Using Outlook 3
S Blank body when replying with an Outlook Form. Using Outlook 21
M Outlook 2003 rule to detect a blank category Using Outlook 1
J Blank Inboxes in Outlook 2010 Using Outlook 3
C adobe attachments open with blank screen Using Outlook 3
M Missing/Blank Hotmail Emails from Outlook but appear in hotmail BCM (Business Contact Manager) 1
B Re: Outlook Forms E-mail Creation Sending Blank Fields Outlook VBA and Custom Forms 1
Forum Admin Blank messages in Outlook when using the Connector Using Outlook.com accounts in Outlook 0
B Blank E-mail in Sent Folder Using Outlook 4
C Prevent Outlook from sending an email with a blank Subject Line Outlook VBA and Custom Forms 3
B Attachment.PathName is always blank Outlook VBA and Custom Forms 7
L Outlook 2007 prints blank page Using Outlook 4
B Fields are blank for recipient Outlook VBA and Custom Forms 4
C Re: Outlook 2007 is showing all pictures as a blank square Using Outlook 2
T Blank Email in Reading Pane for Custom Form Outlook VBA and Custom Forms 12
Y I receive a blank sheet in microsoft outlook forms when Outlook VBA and Custom Forms 1
e_a_g_l_e_p_i Outlook 2021 not letting me setup my Gmail using pop Using Outlook 1
TomHuckstep Remove Send/Receive All Folders (IMAP/POP) button from Outlook 365 Ribbon Using Outlook 2
CWM550 I'm thinking about switching back to POP Using Outlook 11
C Pop Server Changing Verizon/Aol to Yahoo Using Outlook 6
e_a_g_l_e_p_i A few question before I decide to switch to Pop from imap Using Outlook 9
C Transfer Autocomplete from Pop to Exchange Using Outlook 3
P PST file is getting huge under POP 3 Using Outlook 2
H In outlook 365 POP mail Inbox, email takes a long time or never arrives. Using Outlook 1
B Copy/Move Exchange inbox to Pop inbox Using Outlook 4
O Get Outlook on your phone for free - web page pop up Using Outlook 8
J Change POP account to Forwarder - What happens in Outlook? Using Outlook 2
P Contacts gone missing in Outlook 2013 POP Using Outlook 4
I Make a macro in line rather than pop out Outlook VBA and Custom Forms 0
L Gmail POP, Android IMAP, Outlook 2013 setup close Using Outlook 5
CWM550 Infomational pop up Using Outlook 2
E POP vs IMAP on iDevices Using Outlook 3

Similar threads

Back
Top