Contacts disappear in public folder search

Scott Byers

New Member
Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server
Exchange 2013 Service Pack 1
Outlook 2013 latest patches.
When doing a search in a public folder with contacts the contacts disappear from the search results after clicking on another contact. The unread count also decrements at the same time as the contact disappears.

Any ideas? It's driving my client and me crazy.
 

Forum Admin

Senior Member
Well, you are apparently marking them read when you click off. Is the search for unread items?

To change the reading pane settings, go to View tab, Reading pane, Options. Not marking items read when you change selection should help.
 

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