Outlook 2010 Not responding after IMAP folder deletion or copying.

Status
Not open for further replies.

kgee1950

New Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
I am having problems with Outlook freezing after attempts to either delete IMAP folders or copy them to and from the local Outlook account.
Whilst this is bad enough, after closing the program down and restarting it it then won't start and shows an error message saying it can't open the .PST file.
Last time this happened I allowed the program to run on in a "Not Responding" condition and eventually got a message saying the "IMAP server closed the connection".
When this has happened I've tried to repair the .pst file, tried launching Outlook in safe mode (outlook.exe /safe) with no luck.
In the end I've had to restore the whole machine from a disk image which I take every day in order to recover the situation which is really unacceptable.
There are two IMAP accounts configured along with a local Outlook account ( which is where I generally file everything ) plus local Archive folders
It is running on Windows 8.1 with Norton internet security but with the Norton Outlook add in disabled.
The file sizes are - Outlook.pst 330Mb / Archive.pst 28Mb and the two IMAP account .pst files are less than 35Mb each.
Anyone see similar issues ?
 
Thanks for the reply
Yes, that's correct. I like to file and store my mail locally in "Outlook Data Files" which is backed up daily then I know I am in control and any data loss is down to me.
So, normally I click and drag mail items from my IMAP accounts and file them in these local folders.
If I am travelling and particularly want access to some previously filed items on my mobile I used to use the folder copy command on the local folder and put it into one of my IMAP accounts so that I would have access to it.
Problem is on more than one occasion at this point, it tries to copy the folder and Outlook just hangs and says it's not responding.
On restarting, Outlook is then corrupt - see the original post for the exact details.
I must say I have tried copying folders into another IMAP account recently ( an iCloud account ) and that has worked successfully but it makes me very nervous. I can't risk having to do a whole system restore or even Outlook rebuild every time I want to do this.
Not sure whether this is relevant anyway because I always used to be able to copy folders to my preferred IMAP account as well but stopped when Outlook started hanging.
The .pst file is 228,425kb and a typical mail folder will only have 20 or 30 mails mostly without any attachments.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
S Adding a recipient's column to Sent folder in Outlook 2010 Outlook VBA and Custom Forms 1
e_a_g_l_e_p_i Can emails from Gmail be deleted when they are downloaded to Outlook 2010 Using Outlook 1
L Outlook 2010 Outlook 2010 Outlook VBA and Custom Forms 2
C What folders are needed when reinstalling Outlook 2010 Using Outlook 0
e_a_g_l_e_p_i Gmail in Outlook 2010 preview issue Using Outlook 4
e_a_g_l_e_p_i Outlook 2010 Help setting up Gmail account in Outlook 2010 Using Outlook 3
B Outlook 2016 Unable to view images or logos on the outlook 2016 emails the same html code works well when i use outlook 2010 Using Outlook 0
M Outlook 2010 Outlook 2010 with O365 / Exchange Online Using Outlook 0
F Outlook 2010 Outlook 2010 and GMail Using Outlook 0
D Outlook 2007 vs. Outlook 2010 -- ToDo Bar Using Outlook 0
e_a_g_l_e_p_i I think it may be time to upgrade from Outlook 2010 Using Outlook 3
T Why does outlook 2010 convert only some forum notifications to plain text? Using Outlook 0
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 4
D Outlook 2010 account setup fails in particular domain Using Outlook 3
B Outlook 2010 is Auto Purging when not configured for that Using Outlook 1
W Outlook 2010 Reading Pane Slows Startup Using Outlook 3
S Outlook 2010 unable to change default font Using Outlook 7
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
W Outlook 2010 some sent items marked unread now (was Ok before) Using Outlook 0
RBLampert Updating from Outlook 2010 to Outlook 365 Using Outlook 0
L What are the risks of opening an Outlook 2016 .pst file in Outlook 2010? Using Outlook 4
S Unable to remove rule outlook 2010 Using Outlook 0
N Outlook 2010 Flag blocked for Safe Senders List???? Using Outlook 7
dweller Outlook 2010 Rule Ignores VBA Script Outlook VBA and Custom Forms 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
K Maximum Categorize Shortcuts In Outlook 2010? Using Outlook 1
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
RBLampert Outlook 2010 no longer (?) shrinks large images Using Outlook 4
N Outlook 2010 will not send nor receive Using Outlook 4
U Outlook 2010 'freezes' before moving emails Using Outlook 2
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
E Outlook 2010 Subject sort uses Thread-Topic for grouping Using Outlook 2
King Mustard Maximum Categorize shortcuts in Outlook 2010? Using Outlook 1
C Outlook 2010 keeps asking for username and password Using Outlook 1
M Duplicate Primary Mail Accounts outlook 2010 Using Outlook 0
T Compacting Outlook 2010 OST results in old emails being re-sent Using Outlook 6
K Outlook 2010 duplicate download emails 1 inbox 1 PST no updates Using Outlook 3
D create an html table in outlook custom form 2010 using vba in MsAccess Outlook VBA and Custom Forms 7
Potty Ash MS Outlook 2010 custom form - validation or formula to request user to check a checkbox Outlook VBA and Custom Forms 16
RBLampert Outlook 2010 sends to/receives from some Gmail addresses but not others Using Outlook 3
e_a_g_l_e_p_i Question about address book in Outlook 2010 Using Outlook 9
e_a_g_l_e_p_i Is there a good third party SPAM filter that intergrates with Outlook 2010 Using Outlook 7
e_a_g_l_e_p_i Another reinstall of Outlook 2010 issue Using Outlook 10
S Outlook 2010 Cannot Open Attachments Using Outlook 14
Justo Horrillo Issue with rules in Outlook 2010 Using Outlook 4
L Upgrade from Outlook 2010-any reason to? Using Outlook 1
C Attached Files outlook 2010 Using Outlook 1

Similar threads

Back
Top