Adding 2nd Email Address

Chris Grew

Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Hi All,

Another question.

I have, as mentioned elsewhere, imported 15,000 contacts into BCM. Some of the contacts have changed companies, but I want to keep relevant email data stored against their record.

Can I add a 2nd email address and link the old emails to it as well as the primary email address?

I could add the person in again, but don't want details of old and obsolete companies in the database.

Many thanks for your help.

Best regards

Chris

Windows 8.1
Office 365
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
If you change the address and other details, anything already linked to the contact *should* stay linked but I would test it with one contact first to be sure. You can test it with one contact doing it your way too but i think the items need linked to the old address first, then the address changed.
 

Chris Grew

Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Hi Diane,

Many thanks for your thoughts. Yes I agree it is worth experimenting. Will look into it further.

Regards

Chris
 
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