Exchange 2010 / Outlook 20070 "client error in synchronization log"

Bart Kleeven

New Member
Outlook version
Outlook 2007
Email Account
Exchange Server
Error in Synchronization Log
17:47:57 Version of synchronizationproces 12.0.6672
17:47:57 Synchronization of Folder...
17:47:57 Serverchanges in the map Inbox synchorniseren
17:47:57 Download from server xxx
17:47:57 Error while syncing map
17:47:57 [80004005-501-4B9-560]
17:47:57 The client operation failed.
17:47:57 Informationarchive van Microsoft Exchange
17:47:57 For more information on this failure, click the URL below:
17:47:57 Ready

Exchange Server: Windows Server 2008 R2 Standard SP1
Update Rollup 7 for Exchange Server 2010 Service Pack 3 installed
Outlook Laptops: Outlook 2007 on Windows 8.1

There are a couple within our organization with this problem, but not everyone.
Can please someone help me with this problem.

Andrew Scott

New Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
This error typically occurs when Outlook is configured in the cached Exchange mode. There is one default method given by Microsoft is to configure a new DWORD value in the registry to control how Outlook generates synchronization logs.
For the complete step by step procedure click here >>