Downloading Comcast subfolders to Outlook via IMAP

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Alan Reeves

New Member
Outlook version
Outlook 2010 64 bit
Email Account
IMAP
Greetings all...

I have a client who has over a decade worth of e-mail and dozens of subfolders in his Comcast e-mail account. He wants to convert to our hosted Exchange solution.

I have enabled IMAP, but the subfolders don't populate in Outlook. Is it possible to access them and then back it up as a PST in advance of migration to Exchange?

Thanks to all :)
 

Forum Admin

Senior Member
The account is set up as IMAP in Outlook? Right click on the inbox folder in Outlook and choose IMAP folders... then click the Query button. Is there a folder icon next to the folder names? If not select them and click Subscribe.
 
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