Parts of Outlook UI transparent

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Vincenzo

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
IMAP
When my friend starts Outlook 2013 on her Win 8 computer, some parts of the interface are transparent - you can see the Desktop that is behind Outlook. The parts that are transparent are the area above the Preview Pane, and the area below the Preview Pane (the People Pane).

You can see the Desktop icons behind Outlook, but clicking on them has no effect.

If you minimize Outlook and then maximize it, the problem usually goes away for a while.

Any ideas about this?

Thanks
 
It usually means a problem with the video card driver. I would try disabling hardware acceleration in File, Options, Advanced and select Disable Hardware Graphics Acceleration, near the bottom of the dialog.
 
Thanks for the suggestion.

I've just tried that and the issue remains. Thanks for pointing me in the direction to look. Do have any thoughts on where to take my search? Windows says I have the latest driver.

Thanks
 
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< calendar in outlook 2007 | Custom contact form icon issue >
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