Outlook Contacts Help

Expressman

Member
Outlook version
Outlook 2010 32 bit
Email Account
Hi Guys,

We using Outlook 2010 at work. For some reason if you edit a group contact, adding new contacts to the group, and save + close the group, it does not save the contacts you added to the group. You need to delete the group entirely and then re-create it from scratch adding the extra users and then save it. But just editing it does not work.
If you delete users, it save the change of deleted users. But just does not want to save added users.

How do I fix this?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
The group itself is not updated or when sending email to the group, the new members/changed members aren't updated?

The second issue - updating a group but email goes to the old version is a known issue, caused by the autocomplete cache. The autocomplete cache remembers the old version of the group. Delete the group name when it comes up in the to field and retype it or select it.
 

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