Deleted contact reappears

Status
Not open for further replies.

Dave@LFJ

New Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server
A few of our 70 Exchange users experience a problem of correcting a phone number on a particular employee contact in their own Outlook contacts folder only to have it revert days later with the previously incorrect information. This contact exists correctly in our Public Folder and this does not happen to everyone (like me for example)

I've deleted and recreated the contact in the Public Folder then pulled it into the user's contact folder (so it'll synch with their iPhone/iPad) to overwrite their version and it still ends up changing.

The user's have deleted the contact from their Contacts and created it from scratch (using a slightly different name for the contact but the same contact information) and again a few days later the contact's phone number changes.

I'm currently monitoring whether the contact reappears once it's deleted from the user's contact folder but not added back manually.

I'm at a loss and can't figure out why this would be happening. Any assistance is appreciated.

thanks,
Dave
 
Now I just feel silly. Yes, his number was incorrect in the GAL.

Thank you Diane.
 
Well, you have a lot of company - a lot of people are unaware of that "feature" .
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
K Deleted calendar and contact items not going to delete folder Using Outlook 1
K Outlook 2013 Deleted calendar and contact items not going to delete folder Exchange Server Administration 1
P People/Contact Record gets deleted when I edit it? Using Outlook 3
B Restore deleted contact distribution list Using Outlook 1
L Finding deleted contact from shared folder. Exchange Server Administration 1
T Outlook 2003 - Deleted contact folders still appear in address book Outlook VBA and Custom Forms 2
R Does a deleted inbox message stay linked to it's contact? BCM (Business Contact Manager) 1
N Accidentally Deleted Business Contact, Now Can't Link To Account BCM (Business Contact Manager) 1
Kika Melo Outlook Calendar deleted appointments not in Deleted Items folder Using Outlook 3
J gmail and deleted emails. Using Outlook 0
K Changing the Deleted Items location in Outlook 2019 Using Outlook 2
L Specific Incoming Email Address Immediately Deleted Using Outlook 2
S client lost 3K contacts when office 365 for mac account deleted from company exchange server Using Outlook 5
C "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file location" Using Outlook 1
e_a_g_l_e_p_i Can emails from Gmail be deleted when they are downloaded to Outlook 2010 Using Outlook 1
F Wishlist Outlook suddenly began synchronizing deleted items every time I delete a single email. Using Outlook 2
J Dopey move - deleted profile Using Outlook 1
G Retention Policy for Outlook.com Deleted Items folder Using Outlook 0
T How can you include Junk Email in Search Results like you can include Deleted Items? Using Outlook 3
Graham Hyman Outlook 2016 Internet Calendars appearing as deleted Using Outlook 4
W Receiving mail for account that has been deleted Using Outlook 2
M How can we find the list of users who are members of a deleted distribution list? Exchange Server Administration 2
S Messages moved / deleted by auto-archive are not synchronized to exchange Exchange Server Administration 8
N pst files are recreating automaticaly and cannot be deleted Using Outlook 5
D Unopened message in inbox deleted and not in deleted items Using Outlook 3
W Looks like the folder below has been deleted: "iCloud\Calendar" Using Outlook 1
R Exporting recovered Deleted Items outside the Inbox Using Outlook 1
4 Macro to set the category of Deleted Item? Outlook VBA and Custom Forms 2
R Retention periods and Deleted Items Using Outlook 7
P Deleted Items - Unable to Iterate All of Items Outlook VBA and Custom Forms 1
Rupert Dragwater Deleted email address keeps showing up in reply Using Outlook 12
icacream Can't the Deleted Items Folder be self cleaning ? Using Outlook 2
M How many days are items in Recover Deleted at Outlook.com ? Using Outlook.com accounts in Outlook 4
R Recover Deleted Appointment in Calendar Using Outlook 0
S Recovering permanently deleted folder from shared mailbox Using Outlook 1
C Outlook is permanently deleting deleted items (purging) Using Outlook 0
F Move mails from Deleted Items folder back to its original folder where the mails got deleted Using Outlook 0
Jeanne Goodman Delete Calendar Item Bypassing Deleted Items folder Outlook VBA and Custom Forms 2
Diane Poremsky Moving Deleted Items Using Outlook 0
P Deleting items in folders doesnt send them to deleted items! Using Outlook 4
Diane Poremsky Shared Calendar Can't Be Deleted Using Outlook 0
Rupert Dragwater Some mailboxes show deleted items as not read Using Outlook 5
L 3rd party tools to recover deleted Office 365 contacts etc Using Outlook 7
Britonius Locate Cause of Deleted Meeting Using Outlook 0
C Find all deleted recurrence appointments Outlook VBA and Custom Forms 4
norbertlars Outlook - deleted items Using Outlook 5
Rupert Dragwater Deleting email from Deleted Items does not work Using Outlook 0
S recover a deleted folder in outlook 2010 Using Outlook 1
B How to recover deleted MS Outlook OST file? Using Outlook 4
fitzgerald Lost PST files after format - how to recover deleted files? Using Outlook 3

Similar threads

Back
Top