Outlook calendar appointments Free/Busy time is changing from "Busy" to "Free"

RichTV

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Hello SS,

I have come across this problem recently where calendar appointments are created and the default free/busy time is set to "busy". After a month or so, checking the same appointment, the free/busy time somehow changes to "free".

It is becoming more frequent with users I support and I am hoping to find a solution for this weird bug.

We use Exchange2013 and Outlook 2010 32bit.
 

RichTV

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Are you syncing with any devices? Weird behavior like this is often due to syncing with a smartphone or tablet.
thanks for your reply Diane.

Yes, Our users sync their exchange emails with mobile devices.

One of the users experiencing this problem is syncing with his mobile device but another user having this same problem does not.
 
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