Your IMAP server wants to alert you to the following: cannot remove system folder

Jody Townsend

Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
Using GoDaddy IMAP in Outlook 2013. Error message started appearing about 1 week ago. Prior to that, no problem. Message reappears every few minutes. Suggestions to try? TIA!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Right click on your email address in the folder list and choose Open File Location. Close Outlook. Delete the ost file for your godaddy account (should be highlighted in the Explorer windows) and restart Outlook.

Note: if you have calendar, contacts, and tasks in 'this computer only' folders, export them first, otherwise you'll lose them.
 

Michael Lyons

New Member
Outlook version
Outlook 2016 32 bit
Email Account
IMAP
I followed your instructions, Diane, but lost my calendar data - how do I get it back?
 
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