What Controls what is shown in the preview pane

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HAUER

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Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server
editing a custom outlook form, the preview pane shows information about a old user. how can i modify what shows up and/or change what shows up
Thanks!
Dave
 
Are you editing a new blank form? It sounds like someone customized a form that contained data - that data 'sticks' with the form. Try opening the form as a new item, delete all the data from it then use Design this form.
 
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