BCM Reports: Timeout Expired

Kar Pad

New Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
I am using Outlook 2010. Both outlook and the sql database are on the same machine.

I'm trying to run an existing report titled "Business Contact Activity Summary". The report produces an error after a few minutes. "Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding."

BCM error.jpg

Other, less complex reports finish successfully. When I execute the query in SQL server Management studio, the query takes about 5 minutes but finishes successfully.

I suspect that its a client side timeout setting that needs to be adjusted. Any help would be much appreciated.