I would like a way to identify contact person between the internal staff and external person with the similar name.
I have people been sending mail to the wrong contact due to a similar name and that causes issue and embarrassment.
I am seeking a way to differentiate internal and external addresses as soon as it was typed in the To/Cc/Bc field.
I am thinking a highlighted text of the person's name if it detected to have an external domain. Or would it be possible to highlighted all the external contact (with external domain) in all address book?
Any help in this matter is much appreciated.
I was following the discussion on verifying contact before send, is that is the route for this problem?
I have people been sending mail to the wrong contact due to a similar name and that causes issue and embarrassment.
I am seeking a way to differentiate internal and external addresses as soon as it was typed in the To/Cc/Bc field.
I am thinking a highlighted text of the person's name if it detected to have an external domain. Or would it be possible to highlighted all the external contact (with external domain) in all address book?
Any help in this matter is much appreciated.
I was following the discussion on verifying contact before send, is that is the route for this problem?