Outlook 2010 'freezes' before moving emails

Status
Not open for further replies.

useful43

Member
Outlook version
Outlook 2019 32-bit
Email Account
POP3
I have had this annoying problem with Outlook 2010 for a long time and I have tried everything I can think of without a resolution, so I am hoping someone can help me.

I am running Outlook 2010 (POP3) on a very fast Windows 7 Pro Xeon workstation, with 16GB RAM and SSD drives. Office 2010 SP1 is installed with all the latest patches.

Whenever I drag-and-drop an email Outlook 'freezes' for 3-5 seconds before the email moves.

This is the list of things I have tried without resolving the problem:
  1. Clean boot of the PC
  2. Ran Outlook in safe mode
  3. No active application add-ins in Outlook
  4. Disabled and even uninstalled anti-virus software
  5. Repaired Office 2010
  6. Archived emails down to a PST file of 200MB
  7. Created a new Outlook profile
  8. Set up a new Outlook data file
  9. Copied emails via Export and Import to the new data file
  10. Archived and compacted the .pst file
  11. Ran SCANPST several times until no further errors detected
  12. Currently I have 453 folders with no more than a few hundred emails in the largest folder
During extensive troubleshooting, I have observed:
  • If I drag-and-drop an email to a folder, Outlook 'freezes' for 3-5 seconds before the email moves, but dragging a second email to the same folder is instantaneous

  • If I drag-and-drop an email to an empty folder, the move is instantaneous

  • If I drag-and-drop an email to a folder with only a few emails in it, the move is almost instantaneous
I would be very grateful for your help.

Regards
useful43
 
Currently I have 453 folders with no more than a few hundred emails in the largest folder
This is most likely the problem. Outlook is slow as it 'finds' the folder - then when it needs it again, it knows where to look, so its faster. While outlook can have an unlimited # of folders, as you approach 500, it can affect performance.
 
Thank you for your thoughtful response Diane.

Regards
useful43
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
U outlook 2010 freezes/crashes when opening encrypted e-mails Using Outlook 0
S Adding a recipient's column to Sent folder in Outlook 2010 Outlook VBA and Custom Forms 1
e_a_g_l_e_p_i Can emails from Gmail be deleted when they are downloaded to Outlook 2010 Using Outlook 1
L Outlook 2010 Outlook 2010 Outlook VBA and Custom Forms 2
C What folders are needed when reinstalling Outlook 2010 Using Outlook 0
e_a_g_l_e_p_i Gmail in Outlook 2010 preview issue Using Outlook 4
e_a_g_l_e_p_i Outlook 2010 Help setting up Gmail account in Outlook 2010 Using Outlook 3
B Outlook 2016 Unable to view images or logos on the outlook 2016 emails the same html code works well when i use outlook 2010 Using Outlook 0
M Outlook 2010 Outlook 2010 with O365 / Exchange Online Using Outlook 0
F Outlook 2010 Outlook 2010 and GMail Using Outlook 0
D Outlook 2007 vs. Outlook 2010 -- ToDo Bar Using Outlook 0
e_a_g_l_e_p_i I think it may be time to upgrade from Outlook 2010 Using Outlook 3
T Why does outlook 2010 convert only some forum notifications to plain text? Using Outlook 0
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 4
D Outlook 2010 account setup fails in particular domain Using Outlook 3
B Outlook 2010 is Auto Purging when not configured for that Using Outlook 1
W Outlook 2010 Reading Pane Slows Startup Using Outlook 3
S Outlook 2010 unable to change default font Using Outlook 7
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
W Outlook 2010 some sent items marked unread now (was Ok before) Using Outlook 0
RBLampert Updating from Outlook 2010 to Outlook 365 Using Outlook 0
L What are the risks of opening an Outlook 2016 .pst file in Outlook 2010? Using Outlook 4
S Unable to remove rule outlook 2010 Using Outlook 0
N Outlook 2010 Flag blocked for Safe Senders List???? Using Outlook 7
dweller Outlook 2010 Rule Ignores VBA Script Outlook VBA and Custom Forms 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
K Maximum Categorize Shortcuts In Outlook 2010? Using Outlook 1
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
RBLampert Outlook 2010 no longer (?) shrinks large images Using Outlook 4
N Outlook 2010 will not send nor receive Using Outlook 4
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
E Outlook 2010 Subject sort uses Thread-Topic for grouping Using Outlook 2
King Mustard Maximum Categorize shortcuts in Outlook 2010? Using Outlook 1
C Outlook 2010 keeps asking for username and password Using Outlook 1
M Duplicate Primary Mail Accounts outlook 2010 Using Outlook 0
T Compacting Outlook 2010 OST results in old emails being re-sent Using Outlook 6
K Outlook 2010 duplicate download emails 1 inbox 1 PST no updates Using Outlook 3
D create an html table in outlook custom form 2010 using vba in MsAccess Outlook VBA and Custom Forms 7
Potty Ash MS Outlook 2010 custom form - validation or formula to request user to check a checkbox Outlook VBA and Custom Forms 16
RBLampert Outlook 2010 sends to/receives from some Gmail addresses but not others Using Outlook 3
e_a_g_l_e_p_i Question about address book in Outlook 2010 Using Outlook 9
e_a_g_l_e_p_i Is there a good third party SPAM filter that intergrates with Outlook 2010 Using Outlook 7
e_a_g_l_e_p_i Another reinstall of Outlook 2010 issue Using Outlook 10
S Outlook 2010 Cannot Open Attachments Using Outlook 14
Justo Horrillo Issue with rules in Outlook 2010 Using Outlook 4
L Upgrade from Outlook 2010-any reason to? Using Outlook 1
C Attached Files outlook 2010 Using Outlook 1

Similar threads

Back
Top