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Help to understand the problem of work

Outlook version
Outlook 2010 32 bit
Email Account
I had a problem with my work in the office, because I could not get to the message of the service that I needed access to. Unexpected error prevented access to this file. I use MICROSOFT OUTLOOK 2007 on Windows 8.1. Use ScanDisk to check for errors, and then try again using the "Restore Folders" tool. What should I do now?