Entered data in custom field goes in card and does not stay in list view


New Member
Outlook version
Outlook 2016 64 bit
Email Account
Exchange Server

We have been using a custom field for some time now. While in list view, it would display the information enter (A date). We recently created a new contact card template that had some additional fields and launched that. In the new template we used the same custom field as well as some new fields. However, now in list view it is sporadic about the data it shows in this field. Sometimes it has the date and sometimes it says "none". If we type from list view a date, it will keep the date in the contact card but still does not always display it in list view.

Can someone help?


Senior Member
Outlook version
Outlook 2010 32 bit
Email Account
I think you need to have the custom field in both
The form
The folder
Or if the data are shown correct when you open the form - edit the list viev by using the custom field from form
Hope this helps