Multiple Instances

papa.deblanc

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Exchange Server
The latest build of Outlook 2019 launches a new instance every time you open an email.
This is Version 1903 Build 11406.20002 Click-to-run on the Office Insiders Fast Track.

This completely changes the way the program has worked up to now, and increases the time taken to accomplish simple tasks.

Has anyone else experienced this change yet? And is there a way to get the programme to revert to the traditional behaviour of opening emails in the main instance?

Many thanks in advance

Dave White
 

papa.deblanc

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Exchange Server
Hi Diane This is the Outlook Desktop that has started to fire up a separate process every time you open an email or create a new item. I currently have 30 such processes active! It is driving me mad. And no, there are no steps to repro - this just started happening every time I launch the Desktop Client. Thanks for looking at this. Dave
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Do you have the option to hide when minimized enabled? I know its easy to get multiple explorers with that enabled.

I would start with a repair.
 

papa.deblanc

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Exchange Server
Thanks, Diane I ran Office Diagnostics and nothing specific came up. But the problem suddenly went away again. Let's hope it stays that way.
As you say, I will run a repair to be on the safe aside.
Thanks as always - good for us Outlook users to know you are out there!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Did you restart Outlook or reboot? I have seen things magically disappear on a restart - sometimes it just goes away on its own, other times the product team sees problems in the data that gets sent back and can identify the cause, flipping it off remotely - the changes sync down but don't kick in until you restart the app.
 

papa.deblanc

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Exchange Server
Hi Diane .. I finally tracked down this problem to some corrupt DLLs and Registry Keys. Running SFC /scannow from the command prompt instituted repairs and for now things have settled back down again. I discovered the problem was wider than just Outlook. Active Office and Browser apps were not being pinned to the taskbar; so that if the programme shortcut was pinned to the taskbar I instinctively kept clicking that, launching a new programme instead of just changing the focus. Absolute nightmare!! Hope all is well with you and thanks for your help. Dave
 

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