Mail sorting view issue


New Member
Outlook version
Outlook 2019 64-bit
Email Account
Office 365 Exchange
Hi all,

When i try to sort my mail list from a referance mail,
my referance mail always comes bottom of the list.
Is there any way to set this referance mail to be on top?

Please find attached gif for issue.

Thank you

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I think it's by sheer luck - it's not the largest or smallest (and not the newest/oldest by size), so sorting by size won't help. It's not the oldest or newest, so it won't sort at the top (or bottom) when you sort by date.

You are grouping by conversation but changing the sort order changes what you group by. You can try adjusting the view options in View > View Settings