I am not sure if his phone was set up on his Godaddy Office 365 account. Is it possible he is still seeing the Yahoo emails on his phone?
He made need one more session with you to confirm this.. then he can safely cancel his Yahoo Business emails and hosting.
Diane - my client is very pleased - everything has been restored in his Outlook emails the way he wanted it.
I recommend your services highly!
For anyone on this thread - Please do not hesitate to use Diane Poremsky for any Outlook issues you may have.
If it was POP3 , he may just need to be walked through downloading the Outlook data file to his computer; then have you upload the pst file for him to the new GoDaddy office 365 User account for his main email.
Diane,
His Small Business email account still exists on Yahoo (now Aabaco), he has not cancelled it.
I am reaching out to my client now.
Thank you again.
Diane - thank you for your prompt reply.
Yes to 1st question, I think. He did not delete the Yahoo Outlook account, but I think it was overridden when the new GoDaddy Outlook account was set up?
I think our best bet would be to arrange private time with you this week? Then he can answer all...
Diane,
My client was using Yahoo (now Aabaco) Business email; we switched his emails to Godaddy Email Essentials Office 365 to have his hosting, domains and email in one place. I am a novice to Outlook to say the least.
After creating the 4 email Users he needed, Godaddy walked him through the...
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