Thanks heaps for the reply.
The users are using cached mode.
That link was incredibly helpful so I thank you greatly.
Now, for another question. Is there a way to ALWAYS display a time in the saved drafts section in cached mode?
I've been googling this issue since yesterday and I am yet to find an answer.
When a user creates a new email, then saves the email in drafts to finish later, the time is displayed as "none".
This does not happen each and every time, only occasionally.
I am not after a...