Recent content by jwags

It does not appear that anyone has this problem or a solution, but if interested, I have found it: I had set a rule in Outlook to mark a message as high importance and that did it. Don't know why. Other conditions were also set but did not cause a problem. Just the high importance mark...

No, I don't think that is the problem. Problem started on August 4th in a message thread between 6:00 and 9:00 am. Computer never updates during the day. No restore points between Nov. 2010 and 9/17/11 although I'm sure there have been updates between these points. However, the issue with...

Diane, Well now this is strange--I just discovered that something has recently (last few days) changed with the second email account that was working fine: Occasionally I am receivng duplicates of the same messages addressed to the same account and one is going straight into the Trash...

Is mail to both Smarsh accounts affected or just one? Do the users from the domains that are affected send to both accounts? No, just one. If one message is sent to both accounts one comes through fine, the other bad, within a second of each other. Thus the confusion. The backup plan now is...

More info. Interesting. I just went through the headers in detail and realized that the header on the blank message is not an internet header at all, just the message header and a little other thread info, whereas the header for the good message is the internet header only without any message...

Well, thank you Diane! Outlook in safe mode did the trick--a test message came through both accounts ok. However, this does not seem like a permanent solution--running in safe mode all the time. Don't I lose functionality? It really doesn't address the underlying issue--yes, I am...

I am using Outllok 2010 (32 bit) on a Win7 OS with two email accounts runing through the same server. Both accounts are set up as IMAP accounts and synced with an iPhone 3GS. I also sync a gmail account with the same iPhone. I receive and send hundreds of emails through both accounts on a...