Recent content by PeterM

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    Outlook 2010 trusted emails going to spam folder

    As far as I know I am not, most certainly I did not install any macros, this was just a 32bit version of Office 2010 Pro plus that was installed and it was a generic installation, I do not know enough to do any fancy stuff, so I just let the installer do its thing.
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    Outlook 2010 trusted emails going to spam folder

    OK after doing the cleanrules stunt, the email came in a few minutes ago, and yep you guessed it, straight to the junk folder, so it is back to square one I reckon...
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    Outlook 2010 trusted emails going to spam folder

    This is the odd thing, outlook gives no indication how the message was moved into the junk folder.
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    Outlook 2010 trusted emails going to spam folder

    Ok, so is there a fix for this or do I just have to endure it.
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    Outlook 2010 trusted emails going to spam folder

    If those two addresses were supposed to stop the rot, it has not happened, just got an email from that sender and it went straight to the junk folder. Got me totally confused now!!
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    Outlook 2010 trusted emails going to spam folder

    Ok, I now have both those addresses in my safe senders list, one of which is the return-path address, is this correct? BTW thanks for the help, I am all at sea with this sort of stuff.
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    Outlook 2010 trusted emails going to spam folder

    Here is the file [file deleted to protect personal info]
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    Outlook 2010 trusted emails going to spam folder

    Not a problem uploading the file, but you lost me after that.
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    Outlook 2010 trusted emails going to spam folder

    I think I have the properties of the message but it is a fairly large file, do you want me to up it to here. It is all double dutch to me!!
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    Outlook 2010 trusted emails going to spam folder

    Yes this is a pop3 account and it is junk mail.
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    Outlook 2010 trusted emails going to spam folder

    I have this problem with a contact email address going to the spam folder all the time. I have no rules associated with this, have done the usual trust email address, domain etc and still the emails from this sender all go to the spam folder, tearing my hair out over this one, any help appreciated
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    Outlook 2010 sending safe senders email to junk box

    Just turned on my computer this morning, opened my mail, and nothing has changed, the two primary candidates emails were in my junk box yet again. So exporting and re-importing made no difference, back to the drawing boards hey!!
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    Outlook 2010 sending safe senders email to junk box

    Ok saved it, then re imported it. All Office updates are current and no windows updates pending. We shall see what happens..thanks, I will let you know.
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    Outlook 2010 sending safe senders email to junk box

    I think that there are about a dozen more from organisations that occasionally send stuff to me, but definitely no more. All up including safe senders and blocked, I have a tad less than 300 entries in both lists..
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    Outlook 2010 sending safe senders email to junk box

    Also I might add I use mailwasher pro and it has the senders marked as friends. Been working fine up until a week or so ago.
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