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Outlook manages to stay connected. It seems that I am facing a synchronization issue. When outlook connects it downloads the messages in queue but then ignores any subsequent messages in queue. Then if I reconnect again it starts downloading the messages in queue.

We are all using the same config. Cached mode and encrypted. I also deleted the SRS file but no luck!!:(

Dear Diane, thank you for your reply. What do you mean when I switch folders? When I close outlook and open it again it does talk to the exchange server. So that rules out any firewall issues. The rest of my users in the same zone have no problems connecting or any other issues. Its...

I have a client 2013 outlook that doesn't seem able to stay connected to my exchange server. A user sees emails coming to their mobile device but outlook shows no new messages. If I close outlook and re open it then the emails appear. Or if I open the connection status and press...