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Thanks for your reply Diane. It's been at least a couple of days, however i have managed to figure it out. You need to tick the option to 'Show this folder as an e-mail address book' in the folder properties as shown in the image.

Hi there. I have moved a client onto hosted exchange so that they can better manage the contacts within the business. They have a lot of people moving inbetween locations and having the contacts split into folders will help with out of sync data issues. I have set up the contact folders and...