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    Duplicate, nested account folders on ATT server

    I have a weird issue in which my email acct. as it sits on the ATT server has become nested (replicated) 3 deep. For example, let's say my acct. name is main-acct-name@pacbell.net followed by inbox-outbox-sent-trash....etc then approx 50 folders with assorted names including a large local...
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    POP vs IMAP on iDevices

    I'm helping a friend who's wife has an iPhone and iPad while he uses the iMac. Both use Apple mail. They have IMAP implemented so when she deletes an email from their joint acct. on her iPad, it disappears on his desktop computer, but he wants it retained. She also has her own email acct just...
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    Gmail crashing Outlook

    In trying to sync Outlook with Gmail, I added the gmail add-in, now deciding not to use gmail, I can't disable it. on opening Outlook 2010 (in both normal and safe mode) it hangs with a gmail password promot. I can not run Outlook to disable add-ins. I tried /safe and /safe:3. I still get the...
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    Multiple, intermittent Outlook 2010 errors

    I repeatedly get the Outlook 2010 errors attached below. This started after a PC processor/motherboard upgrade and moving to Windows 7 pro 64 (from Win7 Home Premium 64) and have continued for 3-4 months in spite of re-installing Office 2010 and creating a new email acct. These moves had zero...
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    IMAP server closed the connection

    I am repeatedly getting Outlook 2010 errors, mostly the "IMAP closed the connection", see attached. This all started with an upgrade to new processor/motherboard along with Win7 pro 64bit. It happens any time.,before, during, after just receiving an email. Not when the machine's been idle for...
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    Outlook 2010 IMAP stalls/hangs on email deletes

    Hi Diane, Since moving to Outlook 2010 IMAP with iCloud vs 2010 with Pop3, I find when deleting email there's a 10-15 sec lag on the 1st delete, whether it's one email or 5 selected, then subsequent deletes "only" take 1-2 sec. With Pop3 it was virtually immediate. it's not the PC since it's...
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    How to create contacts group list with IMAP/iCloud?

    In Outlook 2010, I knew how to create a contacts groups before converting to IMAP and iCloud. Now the "New Contacts Group" menu item is gone when I'm clicked on my iCloud email account. If I click on Contacts in My Contacts, it reappears but the My Contacts folder is empty since everything is...
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    Outlook2010 contacts folders messed up

    I've shot myself in the foot messing with my Contacts folders, so could use some clarification on how things work. Fortunately, I had a backup. With Outlook2010, I have multiple accounts as follows: a) The original POP3, currently has no Contacts folder. No idea where it went; Maybe I...
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    can't sync iPhone 4 with Outlook2010

    I'm getting a new iPhone4 configed and can't seem to sync email with Outlook2010 on desktop PC. By "sync" I mean mirror deleted email. I just switched Outlook to a new IMAP acct and it works fine in terms of routine email send/receive, and the iPhone does get all my email too. thought I had...
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    Outlook contact group lists corrupted

    I have Outlook 2010 on Win7 HP. I moved my .pst file to a central location for more convenient access in my multi-boot system. 2 versions of Win7 can access it and email works fine but my contact groups don't work now. I can open them and contents look fine. I can do a save, but when I try to...
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    email security (backups)

    I'm currently using POP3 with "leave email on server" checked. Can someone tell me if this is comparable to IMAP in terms of having an auto backup of my email should my PC hard drive suddenly croak? That is do I still need to make backups of my pst file? If mail is safe on the server, does...
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    Outlook 2010 network printing problems

    I suddenly have erratic printing over the network on Win7. 2 identical HP J5750s are connected USB to a desktop PC. The laptop will print via Office, albiet slowley; that is it takes 1-2 min to find the printer then it prints fine. The desktop prints fine to either printer from Outlook or...
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    fonts suddenly bigger by 2x

    I have my Outlook 2010 fonts set to Verdana 10. Suddenly today on composing a new msg or forwarding a msg, the font (still Verdana) is perhaps 2 font sizes larger. Checking the Format tab in create or forward mode shows Verdana/10 still set as default. If I manually reduce the fonts (-2x I...
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    Outlook and Win8 and Pop3

    A friend says he can't get Outlook working on Win8 with Pop3. He says not supported. Is this a known issue?
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    Should I switch to IMAP?

    I'm trying to decide if I should switch to IMAP to solve the issue of old format vs new (2010) pst file format. I just got bit by the limited file size with the old format. I know with 2010 I can create a new profile and it will create a new pst for me (in the new format) and I can then import...
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    Outlook 2010 stalls on waking from sleep

    I've just recently started putting my PC to sleep at night vs a full shutdown. I find that on waking, it comes up fine and Outlook displays whatever window(s) I'd expect, but the first time I click anything in Outlook like the last email read, or open an existing received email, compose an...
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    intermittent "Your imap server closed the connection" messages

    I tried to investigate this error with other postings on this forum, but none yielded useful info, so an trying a new post. The config is Win7 on a 3 yr old Dell laptop, using IMAP on Outlook 2010 with iCloud and iTunes for iPad syncing. Since moving to IMAP from POP3, we are getting several...
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    Can't print from Outlook on wifi network

    I have a problem printing from Outlook 2010 on a Dell laptop (win7) over a Wi-Fi network. The HP J5750 printer is USB to a tower PC (Win7) and I can print just fine from the tower or laptop if it’s a Word or Excel doc and the tower prints from Outlook. However, Outlook won’t print from the...
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    can't print some retail discount coupons

    My wife gets a lot of retail coupons for half off discounts, etc. These of course need to be printed. One in particular from Macy’s has some images that refuse to download. See attached jpg. Outlook 2010 is set to allow all images as is Yahoo.com mail. I cannot print this email wireless from...
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    My Outlook 2010 contacts list was hijacked!

    Most of have seen this: we or an acquaintance/relative/friend get an email from us that we did not send. The Subj field is typically blank and the body contains a single line; a link typically for a site on enlarging something or selling cheap drugs, etc. Sometimes the Subj field contains...
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