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    Outlook 2013 asking for outlook data file password, there is no password

    I have a user who is in the process of switching from a laptop to a desktop. Outlook 2013 on the laptop works perfectly. He installed 2013 on the desktop and at a certain point came to me to get settings and password information to complete the setup. I copied the PST to the new machine, it's...
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    Outlook won't run except in Safe mode problem

    User is unable to launch Outlook normally. It works fine if it runs in Safe mode, by holding Ctrl when double-clicking the Outlook icon and responding to the prompts. Otherwise, it shows the splash screen forever. I tried running scanpst.exe on a copy of his PST file, and it indicated that...
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    Outlook 2007 to 2013 PST still has the 07 size limit not bigger 13 limit

    Have a user who couldn't receive new emails because Outlook kept saying his PST file was too big. he has 2013 and was nowhere near the 50gb limit. We finally realized he was upgraded from 2007 so the PST file was created in 2007 which has a much lower size limit. He has lots of attachments and...
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    how to scan individual email messages Outlook 2010 64bit

    I have a user Windows 7x 64 using Outlook 2010. In the old version of Outlook he had he could highlight a message and either right click or hit tools and the option scan with Panda Antivirus for Desktops was available to scan that message with the installed antivirus. 2010 does not have that...