Search results

  1. I

    Outlook 2003 - 2 Users Receiving messages that are garbled

    No it is full Windows 7 Pro.
  2. I

    Outlook 2003 - 2 Users Receiving messages that are garbled

    The DVD doesn't say, so I suppose it's 32 bit. The only thing that is noticeable in each circumstance is the users all have windows 7 and Office 2003. XP users with 2003 have had no issues.
  3. I

    Outlook 2003 - 2 Users Receiving messages that are garbled

    I installed Outlook 2010 on a problem computer and the report was opened without issue.
  4. I

    Outlook 2003 - 2 Users Receiving messages that are garbled

    This issue is cascading to other users now. Other .PDF reports are coming through garbled. It has got to be a server side issue.
  5. I

    User cannot send attachments

    Thanks in advance.
  6. I

    User cannot send attachments

    Set up account in Windows Live Mail. Sent test messages as before and both users received the (0X800CCC0F) error as they did when it was sent using Outlook. I did not receive anything at all, junk mail was empty. I also tested trying to send a message with an attachment using web mail. Same...
  7. I

    User cannot send attachments

    I launched Outlook in safe mode and tried sending the two test recipients and myself an attachment. Both test recipients received the server interrupted (0X800CCC0F) ERROR. I did not receive anything yet. On a side note, test recipients are using Outlook 2003, while I have been using Outlook 2010.
  8. I

    User cannot send attachments

    No message was received at all, nothing in the junk folder. In testing Outlook in standard mode, I just disabled a Symantec COM add-in and tried resending. I received the test message, but no attachment. I used two other test recipients and they both received an ERROR (0X800CCC0F) while trying...
  9. I

    User cannot send attachments

    I launched Outlook in safe mode and sent myself an attachment <50Kb from the problem computer, and I did not get any email at all. I also verified that messages were not being sent in Rich Text, and also that it is set to convert to HTML..if that helps.
  10. I

    Outlook 2003 - 2 Users Receiving messages that are garbled

    Diane, thanks for assisting with this. Here is what I just tried. I logged into the users web mail which displays the .PDF properly. I forwarded the .PDF to the users email, and closed web mail. Using log me in, I connected to the computer and opened Outlook. I received the .PDF and opened it...
  11. I

    User cannot send attachments

    I will try to verify the safe mode option tomorrow, however; I don't have any spam filtering or anything scanning emails as that was disabled some time ago when the issue first appeared. Or, did you mean it could be a remnant add-in within Outlook? Thanks for the response Diane.
  12. I

    User cannot send attachments

    User has Outlook 2003 on Windows 7 box. Had been working fine when all of a sudden he cannot send attachments any more. I created a new profile today and he sent 2 test messages with attachments. I received nothing, while one recipient that sits near him received an error both times stating that...
  13. I

    Outlook 2003 - 2 Users Receiving messages that are garbled

    Update: I took the new .PST file that was created on the other computer, and copied it over to the users computer. The user was able to open the same .PDF file that I opened on the other computer. We will see what happens as the report won't get fired off again until tomorrow.
  14. I

    Outlook 2003 - 2 Users Receiving messages that are garbled

    Using a different computer I quickly setup the users POP3 account. I received the .PDF report from the server and it opened successfully and was perfectly readable. So now what. It is definitely something wrong on the original computer, but what.
  15. I

    Outlook 2003 - 2 Users Receiving messages that are garbled

    Thanks for the reply. I did mention it in my original post. So, any idea on how to fix it? I will try an uninstall/reinstall today and see what happens.
  16. I

    Outlook 2003 - 2 Users Receiving messages that are garbled

    Thanks for the response. I have been extremely busy in replying. I'm not sure if I mentioned this already, but when I forward a PDF as an attachment, both recipients can read it. I did create a new profile and that did not help. The report was received and it was still garbled. I created an...
  17. I

    Outlook 2003 - 2 Users Receiving messages that are garbled

    I used web mail to check the attachment and it was readable. Something must be corrupt. I created a new email profile but I am waiting to verify the report once it is sent...which will be Monday.
  18. I

    Outlook 2003 - 2 Users Receiving messages that are garbled

    Thank you for the response. I checked with India and they stated that there is no AV scanning being performed, and that Iron Port is used for spam. I am positive something on the originators side is causing it however corporate is not in agreement with me. I am not scanning anything as it...
  19. I

    Outlook 2003 - 2 Users Receiving messages that are garbled

    Thanks for the response. I am not certain what they are using on the server as it is hosted by the ISP in India. I can do some checking though. Thanks again.
  20. I

    Outlook 2003 - 2 Users Receiving messages that are garbled

    After I finished the initial post it seems odd that both were actually BCC'd and encountered issues. I have requested that India send the emails directly rather than BCC for testing.
Top