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Hello Outlook Forum - Continuing issues with Outlook 2016 365, does anyone know if Online Repair (add / remove, modify) is the same as Uninstall / Reinstall Office? Thanks, John

Hello Diane - Well, more confusion. After Tuesday's Windows Updates, the computer worked correctly again. Then Wednesday, it "reverted back" to the same issue - no message content after October 29. I was there Thursday and reset the view, first for just the Inbox, then for all folders [Outlook...

Diane - sorry if this is getting worse. Opening Outlook in safe mode with the correct profile allowed me to reach the COM add-ins list. After unchecking everything, closing Outlook, rebooting, and opening in normal mode nothing had changed. I noticed that scrolling down the Inbox (only place...

Thanks Diane. Though this would solve it, we unchecked and rechecked a couple of different groups, but now even after rebooting when we open the Add-ins dialog box and click on GO... the COM Add-ins list doesn't open. Nothing opens. Tried that a few times as well, but nothing. Also, nothing we...

Thanks Diane. Yes, it does work correctly in Safe Mode. Attached is a screenshot of the addins. Appreciate your help and your knowledge, John Murray

Hello Outlook Forums - Helping a friend with his Outlook 2016 issue. Outlook 2016, Outlook.com, Microsoft Exchange, Windows 10 desktop computer. Everything worked properly until just recently. Now, when we open Outlook 2016, the inbox shows his email list and the view message (on the side)...

Thanks Diane - I sincerely appreciate your knowledge and help. Best regards.

When I change a POP email account in GoDaddy.com to just a forwarder sending to an account with another ISP, what happens to the original/saved messages and files in Outlook 2016? What settings changes should I make to keep the messages and files for the original account intact after that...

Helping a friend who recently updated to 2016 from 2013 Outlook (365) along with installing the Windows 10 'Anniversary' update. His business contacts records are now all missing the 'Web page address' field content, possibly other information. Can this data be retrieved? He has recent backups...

Thanks Diane, appreciate your help and time.

Message will Deliver. Sorry to bother you, have been receiving replies from the BCC recipients, so YES, they did deliver even though the TO address failed. Thanks, John

Hello Outlook Forums - Sent a message with approx. 15 addresses in BCC and a TO address I thought was active. The TO address is no longer active, will the BCC recipients still receive the message? Don't want to send a duplicate unless I have to. Thank you, John Office 365 Outlook 2013 Windows...

We're going to try SimpleSYN Business to sync Contacts over the Internet. Thanks again, John

Hello again - When I asked Bynari Connector a few questions their reply was to install their software for the trial period and give it a try. This may be a reasonable suggestion, but I didn't feel comfortable doing it that way. 2 things - can you recommend any other third party product...

Many thanks - will give Bynari Connector a try. Sincerely appreciate your help, John

Thank you again for your help. This is not Gmail. Do you recommend any of the utilities that sync contacts? John

This is a follow up to help already received from Diane Poremsky - I do computing work for a living here in San Diego, but haven't had much experience with IMAP. Purchased a 10-account IMAP package with the express intention of replacing a single Hosted Exchange account and helping several...

Re: Outlook 2013 - changed an account from POP3 to IMAP, POP3 'Phantom' appear Diane Poremsky - thanks for taking your valuable time to help on this one. I'll make an OST file the default. Final Question: can I import the items from the PST file? Sincere regards, John

Re: Outlook 2013 - changed an account from POP3 to IMAP, POP3 'Phantom' appear Here's a synopsis, sorry that I'm not explaining this very well - Purchased 10 IMAP accounts package through Service Provider Switched the account in question from POP3 to IMAP using Service Provider's...

Re: Outlook 2013 - changed an account from POP3 to IMAP, POP3 'Phantom' appear Hello again - Sorry to take so long to follow up, please let me know if the following is where I have to leave things or if there is something more I can do. I tried to rename the PST from within Outlook 2013...