I am not sure how to interpret this.. item arrives while outlook is not running in your reply. could you please elaborate bit more on this.
regarding DIR() function, essentially we all have same rights in their laptops for the file ( excel file) which is sitting on network...
I am after some suggestion on Item_add event in outlook.
In my program before item add event I have initialised it using application startup procedure.
I have installed this script in couple of same config laptops using ( outlook 2007) and have seen in some laptop it does behave...