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She has three emails accounts in her profile: a pop3 account (that we are having problems with), a university google account, and an outlook account I will look into the 'add account' thank you

After yesterday's huge update, this is still a problem. In fact, she woke to see that her Outlook 2016 taskbar shortcut had been replaced by the regular 'Mail' shortcut. Strange. I fixed that, but starting Outlook she still can't see her new messages in Inbox unless she filters her view to 'This...

She is using 'Preview'

About a month ago my wife received an 'update your Office' notice so she did thinking nothing of it. She has Office365. After the update, no new emails would be visible in her POP email Inbox. I could send a test email, and her phone would show where it arrived. Then she would hit send/receive...